What are the responsibilities and job description for the Senior Director, Technical Account Management (CTV) position at Kargo?
Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600 employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, Austin, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2024, Kargo was recognized as a Best Place to Work by Ad Age and Built In.
Who We Hire
Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment.
Title: Senior Director, Technical Account Management (CTV)
Job Type: Full-time; 3 Days In Office
Job Location: New York, NY
Salary Range: $160,000.00 - $200,000.00 (On Target Earning)
The Opportunity
As a Senior Director, Technical Account Management (CTV), you will be a strategic technical liaison driving partner success, technical integrations, and strategic value for Kargo's Connected TV advertising ecosystem. This role combines deep technical expertise with customer-centric relationship management, ensuring optimal performance, strategic alignment, and long-term partnership growth.
The Daily To-Do
Who We Hire
Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment.
Title: Senior Director, Technical Account Management (CTV)
Job Type: Full-time; 3 Days In Office
Job Location: New York, NY
Salary Range: $160,000.00 - $200,000.00 (On Target Earning)
The Opportunity
As a Senior Director, Technical Account Management (CTV), you will be a strategic technical liaison driving partner success, technical integrations, and strategic value for Kargo's Connected TV advertising ecosystem. This role combines deep technical expertise with customer-centric relationship management, ensuring optimal performance, strategic alignment, and long-term partnership growth.
The Daily To-Do
- Partner Technical Enablement
- Build, develop, and maintain relationships with CTV publishers and technology partners
- Lead technical integrations with playout and SSAI partners
- Diagnose and resolve complex technical integration challenges
- Develop and maintain technical partnership roadmaps
- Cross-Functional Collaboration
- Work closely with product, engineering, campaign management, and sales teams
- Translate technical insights into actionable business strategies
- Serve as a strategic bridge between internal teams and external partners
- Escalate and resolve critical technical blocking issues
- Strategic Insights & Innovation
- Conduct technical assessments and partnership evaluations
- Identify new capabilities and technical requirements
- Provide implementation recommendations to internal teams
- Develop comprehensive technical solutions for partner challenges
- 8 years experience in ad-tech, media technology, or technical account management
- Deep understanding of CTV ecosystem and digital advertising technologies
- Strong API integration and technical problem-solving skills
- Critical thinking regarding people, process, and technology challenges
- Excellent communication across technical and business domains
- Ability to collaborate within a team to deliver world-class service
- Bachelor's degree in Computer Science, Engineering, or related field
- Big Picture: kargo.com
- The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)
Salary : $160,000 - $200,000
