What are the responsibilities and job description for the Technical Account Manager (KR) position at Karkidi?
Gauss Labs, a pioneering force in industrial AI, seeks a visionary Technical Account Manager to champion the deployment and operation of cutting-edge AI solutions that revolutionize the semiconductor industry. You will be instrumental in scaling our AI applications, driving customer success, and maximizing manufacturing productivity.
Join a passionate team of innovators who are revolutionizing the way semiconductors are made. You will spearhead deploying impactful AI solutions, directly influencing production within real-world fabs. Collaborate with a diverse and talented team, leveraging your expertise to significantly contribute to Gauss Labs' mission of becoming the world leader in industrial AI innovation.
Responsibilities
- Lead the deployment and operation of state-of-the-art AI applications in collaboration with customers’ IT and automation teams.
- Partner with sales, engineering, and program management to deliver AI solutions seamlessly to customer fabs.
- Translate customer needs into actionable technical requirements for our AI solutions within the semiconductor manufacturing process.
- Provide ongoing technical support and training to customers, ensuring they maximize the value of our AI applications.
- Engage with customers throughout the product lifecycle, driving adoption and renewals.
- Track key performance indicators (KPIs) and report on customer success metrics.
- Work closely with product teams to translate customer feedback into insights for future AI application iterations.
- Domestic travel to customer sites, up to 40% of working hours.
Basic Qualifications
Preferred Qualifications
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