What are the responsibilities and job description for the Front Desk Receptionist position at Karolwood Gardens at Norfolk?
Job Overview
Karolwood Gardens at Norfolk is seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in an assisted living enviornment.
Responsibilities
- Greet and assist vendors, family members, residents, and potential residents as they arrive, ensuring a welcoming atmosphere.
- Manage incoming calls, directing them to the appropriate personnel.
- Perform data entry tasks accurately and efficiently.
- Handle clerical duties such as filing, scanning, and proofreading documents.
- Maintain office supplies inventory and place orders as necessary.
- Assist with billing inquiries and basic financial record keeping using QuickBooks.
- Provide support to medical and nursing staff as needed, including patient check-in processes.
- Understand HIPAA and the rights and responsibilities of residents in an assisted living and memory care facility.
Qualifications
- Previous experience as an assisted living receptionist is preferred but not required.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent customer service skills with a friendly demeanor.
- Proficiency in data entry and familiarity with office software applications, including Google Suite.
- Attention to detail for accurate proofreading of documents.
- Ability to work independently as well as part of a team in a dynamic environment.
- Prior experience in clerical roles is an advantage but not mandatory.
Join us in creating a positive experience for our residents and their families while supporting our dedicated team!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 32 – 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Rotating weekends
Experience:
- receptionist: 1 year (Required)
Ability to Commute:
- Norfolk, VA 23505 (Required)
Ability to Relocate:
- Norfolk, VA 23505: Relocate before starting work (Required)
Work Location: In person
Salary : $15
