What are the responsibilities and job description for the System Engineer position at Karpel Computer Systems Inc?
Job Description
Job Description
Description :
Karpel Solutions is seeking a highly motivated System Engineer to join our IT team. In this role, you will play a key role in providing comprehensive support for our client’s desktop, server, and cloud environments, as well as Microsoft 365 services and products. Ensuring that clients have minimal downtime and optimal computing experiences by performing remote and on-site monitoring, maintenance and troubleshooting activities.
Requirements : Responsibilities
- Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD
- Implement and enforce Microsoft 365 security policies and best practices, such as MFA and conditional access
- Troubleshoot and resolve technical problems related to Windows desktop, server, Microsoft 365, software, network, and infrastructure related issues
- Document and maintain system configurations, procedures, and standards
- Manage user accounts, permissions, and access controls within Active Directory
- Perform system administration tasks, including patching, updates, and configuration management
- Monitor system health and identify potential issues proactively
- Configure, monitor, and validate regular system backups to ensure data integrity and recovery capabilities
- Analyze incoming emails for potential phishing attempts or threats and educating users on best practices for email security
- Collaborate with other IT professionals and vendors to ensure seamless integration of systems and services
- Participates in ongoing training and attainment of manufacturer certifications to further develop your technical skills
- Develops and maintains relationships with customers that further develop our company's positive reputation through exceptional customer service.
- Develop personal skills to work individually efficiently and effectively and as a member of the Technical Services team
- Detailed and precise recording of time spent on solving problems
- Other duties as assigned by the Director
Qualifications
Desired Certifications
