What are the responsibilities and job description for the Renewal Operations Specialist - RevOps position at Kaseya?
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
WHAT WE ARE LOOKING FOR:
We are seeking a detail-oriented and analytical Renewal Operations Specialist to join our fast-paced SaaS company. The ideal candidate will have a keen understanding of SaaS pricing, sales processes, and financial analysis. As a Renewal Operations Specialist, you will play a crucial role in optimizing deal structures, ensuring compliance, and maximizing revenue while maintaining customer satisfaction.
WHAT YOU’LL DO:
Renewal Structuring and Pricing
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
WHAT WE ARE LOOKING FOR:
We are seeking a detail-oriented and analytical Renewal Operations Specialist to join our fast-paced SaaS company. The ideal candidate will have a keen understanding of SaaS pricing, sales processes, and financial analysis. As a Renewal Operations Specialist, you will play a crucial role in optimizing deal structures, ensuring compliance, and maximizing revenue while maintaining customer satisfaction.
WHAT YOU’LL DO:
Renewal Structuring and Pricing
- Analyze and structure complex deals to align with company objectives and customer needs.
- Develop and implement pricing strategies tailored to different market segments and customer profiles.
- Collaborate with the sales team to provide guidance on pricing, discounts, and renewal contract terms.
- Support the sales team throughout the Renewal lifecycle, from proposal to closing.
- Review and approve deal proposals to ensure compliance with company policies and financial targets.
- Assist in the preparation of customer-facing documents, including quotes and contracts.
- Identify opportunities to streamline renewal processes and improve efficiency.
- Implement best practices and standard operating procedures for renewal deal management.
- Support administrative efforts to ensure data integrity throughout systems.
- Bachelor’s degree in Business, Finance, or a related field.
- 1-3 years of experience in a deal desk, sales operations, renewal operations, revenue operations or financial analysis role, preferably in a SaaS environment.
- Strong analytical skills with proficiency in Salesforce, Excel and data visualization tools.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a high-velocity, dynamic environment.
- Detail-oriented with a strong focus on accuracy and compliance.
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
