What are the responsibilities and job description for the Sr. Technical Trainer position at Kaseya?
Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here : Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
WHAT YOU'LL DO :
As a Technical Trainer , you'll be the catalyst for empowering Kaseya customers and employees through engaging and effective training sessions. You'll deliver live and virtual training programs, helping learners gain the technical expertise they need to succeed. Whether preparing users for certifications, crafting instructional content, or supporting new team members, you'll bring a spark of energy and innovation to the learning experience.
WHAT WE ARE LOOKING FOR :
We're seeking a skilled communicator and educator with a passion for technology and teaching. Reporting to the Training Manager, you'll thrive in this role if you have a knack for explaining complex concepts in simple terms, a background in IT, and a flair for creating engaging learning experiences.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Training Delivery :
Conduct high-quality, live, and virtual training sessions tailored to diverse audiences.
Collaborate with instructional designers to ensure technical accuracy and engaging material.
Communicate with internal and external stakeholders to align training content with business goals.
Develop a deep understanding of customer use cases to create relevant, impactful training experiences.
WHAT YOU'LL BRING :
Associate's or Bachelor's degree in IT, Education, or related field preferred.
Familiarity with IT infrastructure (servers, storage, virtualization, cloud services).
Knowledge of adult learning methodologies and instructional design principles.
Strong attention to detail and excellent communication skills.
Training certification (e.g., ATD Master Trainer).
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
