Director of Human Resources

SUPERVISOR: Chief Administrative Officer

JOB DESCRIPTION: Responsible for developing and implementing HR strategies, policies, and programs to effectively manage the personnel needs of the Knoxville Area Transit. Directs and manages the human resources operations and programs for KAT. Directs the human resource functional areas including, but not limited to recruitment, compensation, classification, benefits, labor relations, employee relations, and payroll.

Schedule:

Monday to Friday 8:00 am – 5:00 pm

Weekend availability

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee the full employee lifecycle, from recruitment and onboarding to exit, including payroll and benefits application, ensuring smooth operational management
• Lead and mentor the HR team, fostering a high-performance culture and ensuring HR initiatives are effectively delivered.
• Act as a trusted advisor to senior leadership, providing guidance on HR matters and contributing to strategic decision-making
• Represent the HR department consistently and with professionalism - facing the workforce with confidence and skill
• Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases and manage difficult cases with professionalism
• Develop strategies to attract and retain talent
• Develops, implements, and communicates programs that influence the Agency's long-term success such as employee engagement, succession planning, organizational re-design, and enterprise-wide initiatives.
• Manage employee relations, address concerns, and foster a positive workplace culture
• Implement initiatives to enhance employment engagement and satisfaction
• Implement a performance management system, to allow for regular reviews that provide constructive feedback
• Identify opportunities for performance improvement and career advancement
• Conduct employee satisfaction surveys and implement improvement initiatives.
• Administer compensation and benefits programs, including payroll processing.
• Ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules, and regulations.
• Partners with senior management in planning, developing, implementing, and evaluating HR activities in their respective departments; provides expert advice and counsel on a wide range of human resources issues; represents senior management in investigating, documenting, responding, and settling employee relations issues within the Agency; delivers constructive feedback and coaching to senior leaders.
• Perform other duties as assigned

EDUCATION/EXPERIENCE:

Bachelor's degree in Human Resources, Business Administration, or Public Administration, or related field.

REQUIREMENTS:

• Five (5) to seven (7) years labor and employee relations and human resource management experience in a unionized environment, preferably in a public sector.
• SHRM-CP, SHRM-SCP, (or PHR/SPHR) Certification is highly desired
• Strong knowledge of labor laws, regulations, and labor relations.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong problem-solving and decision-making abilities.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; and see, talk and/or hear. The employee occasionally is required to stand, walk and reach with hands and arms. May experience repetitive motion of wrist, hands, and/or fingers. Occasional reaching above shoulders, below waist and reaching waist to shoulders.

WORK ENVIRONMENT:

The work environment is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is usually quiet.

Inside office conditions with moderate work pace pressure.

EEO COMPLIANCE:

KAT is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law.

Job Type: Full-time

Pay: $100,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $100,000 - $110,000