Quality Auditor/Systems

Job Title: Spec 1, Quality Auditing / Systems

Location: Sumter, SC

Duration: 12 months

Note:

On-site position

Spotlight Call to take place 1/31/2025 @9a, EST

Responsibilities:

• Evaluates customer complaints, including the coordination of documentation review, sample testing, and root cause analysis.
• Leads and/or facilitates the compliant investigation to reduce or eliminate causes of the complaints.
• Analyzes complaint data and reports trends and triggers for significant complaint issues.
• Trends complaint data to identify significant changes and identifies chronic complaint categories.
• Documents all activities related to complaint analysis, failure investigation, corrective action, preventive action, and efficiency.
• Maintains customer complaint related files per policy/procedures.
• Handles returned samples in a safe manner, taking all vital precautions related to contaminated and ‘sharp’ products.
• Audits corrective actions implemented to remedy complaints for efficiency.
• Ensures compliance with Federal Regulations and International Standards where appropriate.
• Performs dimensional inspections for all departments as needed.
• Provide Continues Improvement solutions to their process, department or the facility.
• Performs miscellaneous duties as required.

Requirements:

• Bachelor of Science preferred but experience would be considered
• Must have experience answering customer complaints to include review of Batch records and determination of root cause for complaint issue
• Must have adequate written skills to write summary of investigation.
• Experience in software program Trackwise would be a plus.

Job Type: Contract

Pay: $29.00 - $33.00 per hour

Expected hours: 40 per week

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Sumter, SC 29150 (Required)

Ability to Relocate:

• Sumter, SC 29150: Relocate before starting work (Required)

Work Location: In person

Salary : $29 - $33