What are the responsibilities and job description for the Client Services Coordinator (Entry-Level) position at Katapult Network?
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.
The Job :
We are recruiting for an entry-level Client Services Coordinator . This is a great opportunity for any recent graduate or emerging professional looking to start their career. The Client Services Coordinator develops dynamic relationships and supports a variety of teams throughout the organization.
A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth. Recent college graduates are encouraged to apply. No previous experience is required.
What You Will Be Doing As A Client Services Coordinator :
- Support customer relations by answering inbound calls to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
- Act as the face of the organization, providing friendly, professional service even in the face of difficulties
- Keep records of customer interactions and transaction details of inquiries, complaints, and comments, as well as actions taken
- Use critical thinking to solve customer complaints and questions
- Act as a subject-matter expert regarding all customer queries
- Check to ensure that appropriate changes were made to resolve customers' problems
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Assist other teams including development, sales, and marketing as needed
Our Ideal Client Services Coordinator Candidate Has :
Salary :
Requirements As A Client Services Coordinator :
Katapult Network is an equal opportunity employer and celebrates diversity in all its forms. People of all identities and backgrounds are encouraged to apply.
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Salary : $38,000 - $42,000
