Supervisor

Primary Purpose:

The successful individual will leverage their proficiency in retail to…..

Client & Service Expert:

Partner with store manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.

Communicate and achieve store productivity targets including sales per hour, adt, upt and capture rate.

Ensure all associates compete the sale training program and develops stronger product knowledge across all categories.

Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence:

Achievement of personal sales goals

Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.

Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity:

Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

Ensure brand and operating standards are met to support brand consistency.

Ensure store presentation standards are achieved and maintained.

Operational Excellence:

Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

Accurately process all POS transactions and inventory functions such as transfers, receiving, fedex shipment, repairs and damages to maintain the integrity of the inventory.

Adherence to kate spade loss prevention policies and operational procedures.

The accomplished individual will possess…

Strong written and verbal communication skills

Detail oriented

Proactive ability to multi task and prioritize

An outstanding professional will have…

Minimum 2-3 years experience in luxury goods or comparable retail environment

College degree preferred

Prior luxury goods experience preferred

Physical requirements….

Available to work store schedul, as needed, including evenings and weekends

Standing for extended periods of time

Able to safely lift up to 40 pounds

Comfortable climbing ladders

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 3 years (Required)

Work Location: In person

Salary : $17 - $19