What are the responsibilities and job description for the Clerk - Front Desk Receptionist - ESC position at Katy Independent School District?
Reports to: Director of Internal & Community Relations
Duty Days: 238 Days
Wage/Hour Status: Non-Exempt
Pay Grade: AS02
Qualifications :
College hours, high school diploma or GED
Successful work/office experience, preferably in a school setting
Excellent communication skills
Excellent proofreading skills
Experience in word processing and spreadsheet applications, calculator, fax, copier
Primary Purpose:
Front desk receptionist and clerical duties for the Education Support Center (ESC) and School & Community Engagement Division.
Major Duties and Responsibilities:
- Greet and assist all ESC visitors, patrons, and staff that enter the building.
- Ensure all visitors and patrons sign-in upon entrance to the building and sign-out upon exiting the building, at the front desk.
- Ensure all visitors, patrons, and staff are adequately serviced by assessing their needs and directing them to the appropriate individuals for further assistance.
- Notify the appropriate department that their visitor/patron/staff member is waiting in the lobby. Ensure that the visitor is escorted through the building to their appointment.
- Handle routine information requests from callers and visitors, and cover switchboard.
- Provide clerical duty assistance with items such as collecting packets and information for meetings, events/programs and other needs.
- Monitor media coverage related to Katy ISD and generate daily media tracker report for Communications Department.
- Maintain Gold Card membership database and vet all applicants through the process.
- Serve as a member of the Emergency Management Team for the ESC facility.
- Assist with district meetings and events by making follow up calls, preparing mailings, creating labels, ordering and assembling materials.
- Fill requests for information by fax, mail or email.
- Perform other duties as assigned.
Equipment Used:
Personal computer, printer, copier, calculator, fax machine, postage meter.
Working Conditions:
Ability to stand, sit, walk, stoop, push and pull. Repetitive hand motions, prolonged use of a computer. Moderate (15-44 pounds) lifting and carrying. Work with frequent interruptions; maintain emotional control under stress; occasional prolonged and irregular hours; some district travel required.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
