What are the responsibilities and job description for the Project Manager position at Kaufman's Home Maintenance?
"Drive impactful projects, lead skilled craftsmen, and build client trust as our Project Manager – where every project is a unique opportunity to excel and innovate."
Position Summary:
The Project Manager role involves estimating and proposing non-quarterly projects, managing one-off jobs and subcontractors, nurturing client relationships, identifying sales opportunities, and overseeing craftsmen.
Qualifications and Skills:
- Demonstrate personal and professional integrity, being trustworthy and loyal while wholeheartedly embracing KHM values.
- Exhibit strong people skills to foster exceptional client relationships.
- Set professional standards that drive profitability while instilling KHM’s quality-oriented approach and adherence to deadlines in subordinates.
- Demonstrate technical proficiency in various general home repair or improvement tasks.
- Possesses adept delegation and supervisory abilities, fostering the professional and personal growth of subordinates.
- Execute responsibility in a timely manner by meticulously following KHM procedures.
- Demonstrate effective prioritization and scheduling capabilities.
- Must have an approved driving record, valid driver’s license, and meet insurability standards,
- Must have an approved background check.
- Must maintain a substance-free working environment.
Company Values:
- Foundation of Integrity: A commitment to do the right thing and err on the side of benefiting others.
- Positively Inspiring Others: Interacting positively with others in a caring and compassionate way.
- Serving with Commitment: Demonstrating a heart of service and relationship with others in a way that is fully committe.
- Excellence: The desire to humbly provide the best quality service to our customers.
Role and Responsibilities:
Job Estimation and Proposal:
- Estimate non-quarterly KHM jobs and submit comprehensive proposals to potential clients.
Project and Subcontractor Management:
- Oversee all One-off jobs, including those for non-maintenance clients, projects requiring subcontractors, and jobs handed off by Maintenance Techs.
- Schedule job start dates and durations with clients.
- Supervise all subcontractors and craftsmen involved.
- Manage change order process and documentation.
- Assist accounting with job knowledge necessary to draft invoices and approve draft invoices.
- Compile through Jobber reports and invoice clients upon project completion.
Customer Relations Cultivation:
- Act as the primary point of contact for assigned clients throughout project duration.
- Handle issues with sensitivity, resolving dissatisfaction or misunderstandings.
- Ensure consistent client comfort and satisfaction,
Sales and Business Development:
- Identify potential One-off maintenance job opportunities during project execution.
- Communicate maintenance needs to clients and manage final sales communication and contract processes.
- Facilitate the sale of additional One-off Jobs arising from Craftsmen work.
Team and Craftsmen Management:
- Manage craftsmen.
- Prioritize and direct their tasks, occasionally assigning them to KHM Maintenance Techs for specific duration of tasks.
Professional Growth:
- Enhance job knowledge through participation in educational opportunities, staying updated with professional publications, and maintaining personal networks.
Additional Benefits:
- Paid holidays.
- Courthouse Gym Membership.
Learn more about Kaufman's Home Maintenance: kaufmanhelp.com
Job Type: Full-time
Pay: $29.00 - $39.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Compensation Package:
- Hourly pay
- Overtime pay
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $29 - $39
