What are the responsibilities and job description for the Automotive Service Advisor position at Kauth & Mayeur?
Job Description
Kauth & Mayeur is offering an exciting opportunity to head our service department as Service Advisor.
The Service Advisor (a.k.a. Service Writer) handles the customer's experience from start to finish of every visit. In this job you will be responsible for scheduling new appointments, creating estimates based on the technician's recommendations, selling the work to the customer and getting approval, scheduling the work to be done, and finally collecting payment from the customer upon completion of the work. The Service Advisor ensures the communication is smooth and efficient between the customer and our team. In this job you will spend most of your time in the air-conditioned Service office located in our showroom. The Service Advisor will greet customers who walk into the lobby for their appointment. Once the vehicle is finished, the Service Advisor will also test-drive and visually inspect the vehicle during quality-control before calling the customer.
This is a sales job. Most of the sales will be done by phone, and sometimes face-to-face. Experience with cars or the automotive industry is not required, but it is considered in the interview process. We encourage any applicants with sales experience or a naturally outgoing personality to apply. This is a great job for a car enthusiast or anyone who enjoys working in groups.
Our Service Advisors are salary with the opportunity to earn a monthly commission. Commission is earned by achieving sales goals that are determined during your training process. As a new advisor gets more comfortable with the job and generate above-average sales, you are rewarded with a portion of the monthly GP. A successful Advisor can more than double their monthly salary through commission.
401(k) with 100% match is offered. Medical, dental, and PTO benefits are available to the Service Advisor.
The hours for this job are Monday-Friday (no weekends!) 7:30am-5:00pm.
Since 1977, Kauth & Mayeur has been the leading import automobile service shop in the Peoria-area. We offer a wide range of services for the most interesting vehicles around. There are often multiple Ferraris, Porsches, AMG-Mercedes, Bentley, and other high-line cars rotating through our facility on a weekly basis. K&M continues to grow after doubling in size when we moved to North Peoria in 2019. Many of our clients have been coming to us for 30 years. They still know and ask about our past advisors who have since retired. You can leave a lasting impact on their experience owning their vehicles. For many of our customers, their cars are not just a way to get around - but an extension of themselves and their personality. The Service Advisor becomes the familiar, friendly, trustworthy face for our customers. You will create interpersonal relationships with the clients and develop a reputation that as their "local expert" that you will carry with you for the rest of your career.
We are excited to hear from you, and we hope to help you excel in a flourishing career!
Company Description
K&M is the dealership alternative for import auto repair. We specialize in Mercedes-Benz, BMW, Mini, Porsche, Volkswagen, Audi, Ferrari, & Bentley automobiles. We offer services on all foreign or speciality vehicles. Additionally, K&M sells parts for a wide range of automobiles.
K&M is the dealership alternative for import auto repair. We specialize in Mercedes-Benz, BMW, Mini, Porsche, Volkswagen, Audi, Ferrari, & Bentley automobiles. We offer services on all foreign or speciality vehicles. Additionally, K&M sells parts for a wide range of automobiles.
Kauth & Mayeur is offering an exciting opportunity to head our service department as Service Advisor.
The Service Advisor (a.k.a. Service Writer) handles the customer's experience from start to finish of every visit. In this job you will be responsible for scheduling new appointments, creating estimates based on the technician's recommendations, selling the work to the customer and getting approval, scheduling the work to be done, and finally collecting payment from the customer upon completion of the work. The Service Advisor ensures the communication is smooth and efficient between the customer and our team. In this job you will spend most of your time in the air-conditioned Service office located in our showroom. The Service Advisor will greet customers who walk into the lobby for their appointment. Once the vehicle is finished, the Service Advisor will also test-drive and visually inspect the vehicle during quality-control before calling the customer.
This is a sales job. Most of the sales will be done by phone, and sometimes face-to-face. Experience with cars or the automotive industry is not required, but it is considered in the interview process. We encourage any applicants with sales experience or a naturally outgoing personality to apply. This is a great job for a car enthusiast or anyone who enjoys working in groups.
Our Service Advisors are salary with the opportunity to earn a monthly commission. Commission is earned by achieving sales goals that are determined during your training process. As a new advisor gets more comfortable with the job and generate above-average sales, you are rewarded with a portion of the monthly GP. A successful Advisor can more than double their monthly salary through commission.
401(k) with 100% match is offered. Medical, dental, and PTO benefits are available to the Service Advisor.
The hours for this job are Monday-Friday (no weekends!) 7:30am-5:00pm.
Since 1977, Kauth & Mayeur has been the leading import automobile service shop in the Peoria-area. We offer a wide range of services for the most interesting vehicles around. There are often multiple Ferraris, Porsches, AMG-Mercedes, Bentley, and other high-line cars rotating through our facility on a weekly basis. K&M continues to grow after doubling in size when we moved to North Peoria in 2019. Many of our clients have been coming to us for 30 years. They still know and ask about our past advisors who have since retired. You can leave a lasting impact on their experience owning their vehicles. For many of our customers, their cars are not just a way to get around - but an extension of themselves and their personality. The Service Advisor becomes the familiar, friendly, trustworthy face for our customers. You will create interpersonal relationships with the clients and develop a reputation that as their "local expert" that you will carry with you for the rest of your career.
We are excited to hear from you, and we hope to help you excel in a flourishing career!
Company Description
K&M is the dealership alternative for import auto repair. We specialize in Mercedes-Benz, BMW, Mini, Porsche, Volkswagen, Audi, Ferrari, & Bentley automobiles. We offer services on all foreign or speciality vehicles. Additionally, K&M sells parts for a wide range of automobiles.
K&M is the dealership alternative for import auto repair. We specialize in Mercedes-Benz, BMW, Mini, Porsche, Volkswagen, Audi, Ferrari, & Bentley automobiles. We offer services on all foreign or speciality vehicles. Additionally, K&M sells parts for a wide range of automobiles.