IT Support

Primary Responsibilities:

• Setting up workstations with computers and necessary peripheral devices
• Inspecting computer hardware (HDD, mice, keyboards, headsets, etc.) to ensure functionality
• Installing and configuring software according to specifications and company security policies
• Installing and configuring computer hardware, network devices, and printers
• Responding in a timely manner to service issues and requests
• Providing technical support to company employees (both in person and over the phone)
• Setting up user accounts
• Repairing and replacing equipment
• Training junior staff, as necessary

Required Skills:

• Intermediate knowledge of the Windows operating system (preferably Windows 10 Enterprise)
• Basic knowledge of Microsoft O365
• Ability to troubleshoot and resolve SSO login issues
• Excellent Communication Skills
• Problem solving skills
• Enthusiastic about working collaboratively