What are the responsibilities and job description for the Cashier/Customer Service position at Kay’s Cookiez & Ice Cream?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier with baking experience to join our team. In this role, you will be the face of our cookie and ice cream shop, providing exceptional service to our customers while handling transactions efficiently. Your responsibilities will include assisting customers with their purchases, maintaining a clean and organized workspace, and ensuring that food safety standards are met in the kitchen area, baking and serving ice cream. If you have a passion for baking helping others and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet customers warmly and assist them with their shopping needs.
- Operate the cash register accurately and efficiently during checkout.
- Process transactions, including cash, credit, and debit payments.
- Provide information about products, promotions, and store policies.
- Assist in the kitchen with food preparation and ensure all items are sanitized properly.
- Maintain cleanliness and organization of the checkout area and kitchen space.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Handle customer inquiries or complaints professionally and promptly.
- Collaborate with team members to ensure smooth operations throughout the store.
Skills
- Strong customer service skills with a friendly demeanor.
- Basic math skills for accurate cash handling and transaction processing.
- Experience in a grocery store or similar retail environment is preferred but not required.
- Knowledge of food preparation techniques and culinary practices is a plus.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills to effectively interact with customers and team members.
- A proactive approach to problem-solving and assisting customers effectively.
Join our team as a Customer Service Associate / Cashier where your contributions will make a difference in our customers' shopping experience!
Job Types: Part-time, Contract
Pay: $9.00 - $10.00 per hour
Expected hours: 25 – 30 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $9 - $10