What are the responsibilities and job description for the Medical Front Desk Receptionist position at Kayal Orthopedic Center, P.C.?
If you’re looking for a rewarding career that contributes to helping people restore their active, pain-free lives, consider joining the Kayal Orthopedic Center team. We currently have an exciting opportunity for a Medical Front Desk Receptionist based in Ramsey, NJ.
This is a part time position Monday - Friday 3:30PM - 7:00PM, as well as every Saturday from 8am-1pm.
Summary: Responsible for greeting patients, relaying incoming telephone calls to the appropriate person, and performing assigned medical administrative responsibilities by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- On the designated time each day, ensures the readiness of the reception area, and ensures that the front desk activities are fully operational.
- Greets patients and schedule, cancel and reschedule patient appointments for routine office visits, consultations, treatments and follow-ups using computer system.
- Re-verify all medical insurance information and scan insurance card into system.
- Check for correct insurance billing address on patient’s insurance card and update system accordingly. (look for correct PO Box or a note from the benefits verifier stating the correct address has been entered into system already).
- Enter necessary changes on computer to update information.
- Collect co-pays and reminds patients of past due balances on day of office visit.
- Confirm patient appointments.
- Document and notify Physical Therapist or Chiropractor when a patient cancels an appointment.
- Answer incoming telephone calls on a multi-line telephone system in a professional manner.
- Transfers calls to the appropriate person and tasks messages in accordance with approved telephone procedures.
- Operates standard office equipment.
- Adhere to all approved policies, procedures, and philosophies.
- Perform other related duties as assigned.
- Treat all patients and co-workers with dignity and respect.
Skills
Oral and written Communication
Customer Service and diplomacy
Organization, planning and professionalism
Time Management
Computer Literacy
Education/Training
Degree: High School Diploma or Equivalent
Experience
Must be bilingual and have prior medical front office experience.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Paid time off
Medical Specialty:
- Orthopedics
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Receptionist: 1 year (Preferred)
Work Location: In person
Salary : $19 - $20
