What are the responsibilities and job description for the Senior Collections/Credit Analyst position at Kayem Foods, Inc. Career Center?
Responsibilities:
- Proactively manage accounts receivable, ensuring timely collections and minimizing bad debt exposure and follow up on past due invoices.
- Communicate with customers to resolve past due or delinquent accounts through phone calls, emails, and formal collection letters.
- Negotiate and establish payment arrangements with past-due customers, ensuring adherence to agreed-upon terms.
- Research and address customer claims, disputes, and deductions, making adjustments as necessary.
- Recommend accounts for escalation, including referral to third-party collection agencies or legal action.
- Prepare and present reporting and insights on credit risk, delinquency trends, and overall collections performance.
- Collaborate with internal teams such as sales, finance, customer service and warehouse
legalto support credit and collection processes and timely resolution of exception payments and deductions. - Maintain detailed accurate records.
- Assist with investigating and evaluating credit risks for customers and suppliers using various financial and industry sources.
- Assist with analyzing credit history and financial statements to determine creditworthiness and make informed credit extension decisions.
- Assist with approving, modifying, or declining credit requests in alignment with company policies and risk tolerance.
- Assist with monitoring industry trends and regulatory changes that may impact credit and collections processes.
- Assist with training departmental staff and new hires.
- Oversee and ensure all credit and write-off requests received the appropriate accounting treatment.
- Will lead efficiency projects including technology or process implementations.