What are the responsibilities and job description for the Senior Collections/Credit Analyst position at Kayem Foods?
Responsibilities :
Proactively manage accounts receivable, ensuring timely collections and minimizing bad debt exposure and follow up on past due invoices.
Communicate with customers to resolve past due or delinquent accounts through phone calls, emails, and formal collection letters.
Negotiate and establish payment arrangements with past-due customers, ensuring adherence to agreed-upon terms.
Research and address customer claims, disputes, and deductions, making adjustments as necessary.
Recommend accounts for escalation, including referral to third-party collection agencies or legal action.
Prepare and present reporting and insights on credit risk, delinquency trends, and overall collections performance.
Collaborate with internal teams such as sales, finance, customer service and warehouse
legal
to support credit and collection processes and timely resolution of exception payments and deductions.
Maintain detailed accurate records.
Assist with investigating and evaluating credit risks for customers and suppliers using various financial and industry sources.
Assist with analyzing credit history and financial statements to determine creditworthiness and make informed credit extension decisions.
Assist with approving, modifying, or declining credit requests in alignment with company policies and risk tolerance.
Assist with monitoring industry trends and regulatory changes that may impact credit and collections processes.
Assist with training departmental staff and new hires.
Oversee and ensure all credit and write-off requests received the appropriate accounting treatment.
Will lead efficiency projects including technology or process implementations.
Qualifications & Requirements :
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Minimum of 5 years of experience in credit analysis, collections, or a related financial role.
Strong analytical skills with the ability to assess creditworthiness and mitigate risk.
Excellent negotiation and communication skills, with the ability to handle sensitive customer interactions in a positive and relationship building manner.
Proficiency in credit assessment tools, financial reporting software, and ERP systems.
Knowledge of relevant regulations and compliance requirements related to credit and collections.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Detail-oriented with strong organizational skills and a results-driven approach.
Company Overview
Kayem Foods is a family owned and operated craft meat business that has been making New England’s favorite franks, sausages, and prepared meats in Chelsea, Mass. since its founding by Kaz Monkiewicz back in 1909. Well over 100 years later, we are the largest meat processor in New England and still pushing our craft to the next level – tweaking recipes to have the perfect flavors and extending our expertise into delicious new areas and collaborations – such as Kayem’s Night Shift Brewing Small Batch Beer Brats. One thing will never change, it’s our “Old World” food philosophy : to only make food we would share with our own friends and family. We offer the opportunity for professional growth and to make a difference in a flexible and collaborative environment.
Kayem offers competitive wages and benefits to full time employees. Kayem benefits include :
Healthcare Insurance, and Dental (pre-tax and effective first day of employment)
Vision (pre-tax and effective the 1st day of the month after start of employment)
Flexible Spending Account (FSA) Plan (Health Care Reimbursement and Dependent Care (effective 1st day of employment)
Reimbursement)
Life Insurance and Accidental Death and Dismemberment (effective 1st day of employment and no cost to employee)
Safe Harbor 401(K) Retirement Plan (with employer matching contributions of up to 3% plus 50% of your contributions up to 5%)
Vacation Pay, Paid Time Off (PTO) and Holidays
Education Reimbursement (eligible after 6 months of continuous employment and up to $3,000 for career development)
Opt-Out Medical Rebate, Doctor on Demand, and Wellness Initiatives for those who are eligible!
Please NO staffing agencies or external recruiter calls)
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