What are the responsibilities and job description for the Process Management Consultant (vehicle onboarding, offboarding, and inventory tracking) position at Kaygen, Inc.?
Looking for only W2 candidate (EADs, GC and USC)
Description :
What we’re looking for :
The KINTO US team is seeking a Process Coordinator to help support our process maturity initiative and to manage our vehicle onboarding process with the Mobility Operations team. You will report directly to the KINTO Marketing and Customer Experience Manager and indirectly to the Mobility Operations Sr. Manager. For part of this role, you will help document operating procedures for our call center agents and help with knowledge management. For the other part, you will support vehicle onboarding activities such as title management, inventory management, and help respond to customer inquiries.
What you’ll be doing :
Process & Operations Management
- Manage the process for vehicle onboarding, offboarding, and inventory tracking.
- Manage the license and title process, track registration status, manage vehicle registration renewals, and support the vehicle remarketing process.
- Provide support to stakeholder inquiries.
- Identify process improvement opportunities and help with the redesign.
Knowledge Management
Requirements :
At least 3 years of process management or equivalent experience
Added bonus if you have (Preferred) :
