What are the responsibilities and job description for the Strategic Account Manager position at KBS - Kellermeyer Bergensons Services, LLC?
Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our team as a Strategic Account Manager (SAM).
For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.
What are you waiting for, APPLY TODAY and join the KBS Crew!
Job Overview
Salary Range: $100-120K incentives
Remote role with 50% Nationwide travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers, leadership, and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPI’s) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard. Grows current business through cross-selling and up-selling other services.
Job responsibilities:
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
Powered by JazzHR
jngWwn7OVM
For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.
What are you waiting for, APPLY TODAY and join the KBS Crew!
Job Overview
Salary Range: $100-120K incentives
Remote role with 50% Nationwide travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers, leadership, and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPI’s) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard. Grows current business through cross-selling and up-selling other services.
Job responsibilities:
- Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts
- Responsible for managing the customer relationship and developing strategic plans to manage customer accounts(s)
- Works closely with customers to ensure the service delivery meets customer contracted requirements and ultimately established the confidence and trust that leads to overall customer satisfaction and retention
- Analyzes the key performance indicators (KPI’s) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard
- Grows current business through industrial engineering of clients’ scopes of work, cross-selling and up-selling other services
- Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team
- Monitor and assist with client billing and collection issues
- Conduct Quarterly Business Review (QBR) process with each assigned customer
- Understanding of operationsaccount management processes
- Sales software, CRM/ERP (Salesforce etc.) and related technology
- Ability to identify and close sales opportunities
- Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes
- Available for 50% travel domestically
- Experience in the janitorial industry, preferably working with retail accounts
- 3 years ofstrategic, account management
- Proficiency with Excel
- Experience working withlarge, multimillion dollar, National accounts
- Bachelor's degree or equivalent business experience required
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short term disability (Employer Paid)
- Ling Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Powered by JazzHR
jngWwn7OVM
Salary : $100,000 - $120,000
