What are the responsibilities and job description for the Dispatch/Routing Specialist Position position at KDS Strategic Search Group?
Dispatch/Routing Specialist Position
This is a great company and role for the right candidate. A Family-Owned, extremely stable, and fast-growing company is looking for an experienced commercial Routing Specialist with experience working in construction materials and trades, such as plumbing, electrical, lumber, or the like.
Your background looks like it might be a great fit! Let me know if you have time to speak today. This company is looking to interview and hire immediately.
Position Type: Full-time Permanent Day and Swing shift available
Location: Staten Island, NY
Reports to: The PM/Warehouse Manager
Compensation: Strong hourly rate plus overtime!!!
Benefits: Benefits: Strong PTO days Medical. Dental, Vision and 401k soon
Schedule: Sunday to Thursday
Day shift: 5:30 AM - 2 PM
Swing shift: 3 PM - 1 AM
Responsibilities
*Route Planning - Develop optimized delivery routes to ensure efficient and cost-effective deliveries, considering variables such as traffic, and weather, and set delivery schedules
* Real-time Tracking - Monitor delivery drivers' progress using GPS technology, proactively addressing potential delays by keeping an eye on their location and estimated arrival times.
* Communication - Maintain open communication lines with drivers, leadership, and other departments such as sales, receiving, and inventory to ensure everyone is on the same page, providing clear instructions, addressing queries, and updating any changes in delivery schedules or sales orders.
* Problem Solving - Quickly tackle unforeseen challenges like traffic congestion or customer availability issues, finding alternative solutions to ensure timely deliveries.
* Customer Interaction - Interact with customers when necessary, offering delivery updates, addressing inquiries, and handling all concerns professionally.
* Data Management - Use data and analytics tools to gather insights on delivery performance, identify trends, and suggest enhancements to optimize delivery operations.
* Collaboration -Coordinate with our Warehouse Leadership to ensure a seamless flow of goods including ensuring orders are picked and staged, and loading and unloading of vehicles.
* Safety - Help ensure driver and customer safety and assist with any potential concerns that might arise during a delivery
* Adaptability - Stay adaptable to changing delivery volumes, routes, and schedules, and remain informed about changes to sale orders
Skills
* 3-5 years of experience in Routing and Dispatching in the wholesale plumbing industry
* Bilingual (Spanish)
* Strong knowledge of the 5 boroughs of NY
* ERP system knowledge is preferred
* Must be able to lift a minimum of 50 lbs.
* MS Suite, G Suite knowledge
* Quick critical thinking and problem-solving abilities
* Excellent Communication, including writing, speaking, and interpersonal communication
* Self-Driven & laser focus on details with outstanding organization skills
