Discharge Planning Coordinator - Patient and Family Services

Provides department support for the Case Management team to facilitate discharge planning and ensure appropriate throughput. Works with Case Managers and Case Management Assistants to ensure discharge plans are communicated to patients and families and enables a positive patient experience with discharge process. Follows up post discharge with patients to ensure arranged post acute services are provided as ordered and patients are satisfied with discharge process from KMC and with agencies providing the services.

Minimum Education: High school graduate or equivalent. Some college and/or business education with emphasis on English. Office skills preferred. LVN preferred. Minimum Experience/Knowledge: Minimum of four years secretarial experience. Typing 40-55 WPM. Experience with computer data entry. Good organizational skills. Good customer service skills. Required License/Certification: BLS Certification BLS, ACLS, PALS, and NRP must be AHA certified. All certifications must be active effective date of hire/transfer unless otherwise indicated. As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The hourly rate range for this position is $25.00 - $40.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.