What are the responsibilities and job description for the Front Customer Service position at Keen Cleaners?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our customers, ensuring their needs are met while promoting our products and services. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to thrive in a fast-paced environment.
Duties
- Assist customers with inquiries, providing accurate information and resolving issues promptly.
- Process sales transactions efficiently using cash registers and handle cash with precision.
- Maintain an organized stock area, ensuring products are well-displayed and readily available for customers.
- Conduct product demonstrations to educate customers on features and benefits, enhancing their shopping experience.
- Supervise junior staff members when necessary, fostering a collaborative team environment.
- Communicate effectively with customers in both English and another language (bilingual skills preferred).
- Build rapport with customers to encourage repeat business and loyalty.
Skills
- Strong customer service skills with a focus on delivering an outstanding experience.
- Bilingual abilities are a plus, enhancing communication with a diverse customer base.
- Sales acumen to effectively promote products and drive sales growth.
- Experience in cash handling and operating cash registers accurately.
- Ability to manage stock levels and maintain inventory organization.
- Excellent verbal communication skills, enabling clear interactions with customers and team members.
- Supervisory experience is beneficial for mentoring new staff or leading small teams.
- Capability to conduct engaging product demos that attract customer interest.
Join us as we strive to create memorable experiences for our customers through exceptional service!
Job Type: Full-time
Pay: $9.50 - $10.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Ability to Commute:
- Abilene, TX 79605 (Required)
Ability to Relocate:
- Abilene, TX 79605: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11