What are the responsibilities and job description for the Front Customer Service position at Keen Cleaners?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is crucial in providing exceptional service to our customers, ensuring their needs are met while promoting our products and services. The ideal candidate will possess strong communication skills and a passion for helping others, contributing to a positive shopping experience.
Duties
- Engage with customers in a friendly and professional manner, addressing inquiries and providing assistance.
- Process transactions accurately using the cash register and handle various forms of payment.
- Upsell products and services effectively, enhancing the customer’s shopping experience while meeting sales targets.
- Maintain stock levels by assisting with inventory management and restocking shelves as needed.
- Conduct product demonstrations to educate customers about features and benefits.
- Supervise junior staff members when required, ensuring adherence to company policies and procedures.
- Utilize retail math skills to assist in managing sales reports and inventory data.
- Communicate clearly with team members and management regarding customer feedback and operational issues.
Experience
- Previous experience in a retail or customer service environment is preferred.
- Bilingual candidates are encouraged to apply, as this can enhance communication with diverse customer bases.
- Familiarity with cash register operations and basic retail math is advantageous.
- Experience in upselling or supervising staff will be considered a plus.
- A proactive attitude towards learning about products and services is essential for success in this role.
Join our team as a Customer Service Representative, where your contributions will help create memorable experiences for our customers!
Job Type: Full-time
Pay: $10.00 - $10.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- Abilene, TX 79605 (Required)
Ability to Relocate:
- Abilene, TX 79605: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $11