Key Account Manager

Are you ready to ignite your career with a sales role that's as thrilling as it is rewarding? We're seeking dynamic individuals who thrive in fast-paced environments, have a passion for exceeding targets, and possess an unstoppable drive to succeed.

Keep Supply is a respected and resourceful distributor of heavy commercial and industrial refrigeration parts, equipment and other MRO supplies on a mission to #bethebestpart. No matter the need, we keep our customers supplied and running. We are currently seeking a Key Account Manager to join our growing Sales Team.

The Sales Team is responsible for creating and fostering relationships with customers, preparing quotes, placing orders, and overall customer service. Our goal is to provide everyone with unreasonably good service and be the best part for all that we serve.

Summary

Keep Supply Key Account Managers (KAM) are responsible for the development of existing key customers. KAMs are self-motivated, and focus on their daily behaviors and habits for success. KAMs will be responsible for managing and retaining key accounts within our organization. They will work closely with these clients to understand their needs and develop strategies to meet their business objectives.

Primary Duties and Responsibilities

• Develop and maintain strong relationships with key contacts
• Identify opportunities for growth within existing accounts
• Ensure customer satisfaction and retention
• Collaborate with internal teams to develop customized solutions for clients
• Provide regular reports to management on account status and performance
• Meet planned sales/behavior goals.
• Work with the Key Sales Manager to set and achieve monthly, quarterly and yearly sales/behavior forecasts.
• Responsible for the completion and accuracy of customer quotes and inquiries.
• Developing a daily, weekly and monthly schedule to call and communicate with their assigned customer accounts.

Account Manager Behaviors

• Analyze customer data and build weekly sales forecasts.
• Proactively calling customers to generate new business opportunities.
• Consistently execute forecasted behaviors. (duration, customer visits, email touchpoints) *

The ideal candidate will:

• Have 2 years of proven experience in a business to business or prospecting sales environment.
• Be highly motivated and target driven.
• Possess excellent prioritizing, time management, and organizational skills.
• Be open to feedback, committed to continual growth.
• Be technically-minded and a problem solver.
• Understand what it takes to deliver on a promise of unreasonably good service.
• Possess basic PC skills and some experience with Google Apps.
• Have excellent written and verbal communication skills.
• Commitment to excellence and high standards.
• Creative, flexible, and innovative team player.
• Ability to deal effectively with a variety of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Have experience making and executing an annual sales plan.
• Have experience in an environment where Open-Book Management is used. (Great Game of Business)

Company Culture

We are a small, scrappy team and all of us do a lot of different things every day. We all enjoy working towards our goals and like to celebrate those wins as well. We place a very high value on teamwork, work ethic, and humility.

#BETHEBESTPART

Day in and day out, we all focus on being the best part for each other and for our customers.

Keep Supply is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.