Key Account Manager (F&B - Poultry) - NW Arkansas

About Us

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 4.9 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more…

About the Role

Position Summary

The Key Account Manager is the driving force to achieve the sales and profit goals of the company within a defined customer territory. He/she sets objectives and plans strategies to improve penetration of the accounts in accordance with a defined Account/Territory plan and consistent with the overall Companies Business Plan. This candidate must develop hands-on application knowledge of Division's products, key technologies and competencies and actively seeks and articulates ways in which to position our products within the customers brand and product portfolio in order to generate sustained, profitable sales growth. He/she will consistently display a high degree of energy and entrepreneurial drive across a range of subjects and disciplines in order to build strong interdependent customer relationships including but not limited to; Negotiation, Planning and Project Management, Finance (Pricing, Margins, Trading Terms, and Value Chain Understanding, etc.) Supply chain, Forecasting, Marketing and Brand understanding, Applications and Technical understanding.) The role is a key face of the company and needs operate in an extremely professional manner and in compliance with all legal and ethical business practices. He/she must at all times keep the Director of Sales and/or VP of Sales informed of important market place and/or business issues that might affect the Company as well as providing recommended action for such issues.

Essential Duties and Responsibilities

• Maintain and Drive Sales and Gross Profit at defined accounts within the Sales Territory to achieve and exceed annual sales and profitability budgets.
• Ensure all financial and supply chain metrics are maintained and improved. (Including but not limited to inventory levels, trading terms, incentive schemes, lead times, risk management, etc.)
• Maintain a high degree of direct call frequency in order to build multi-level relationships and strong customer intimacy.
• Bring in Senior Management as required and map and articulate various decision matrices with the organization (both local and internationally as appropriate).
• Develops hands-on application knowledge of Division's products, key technologies and competencies and actively seeks and articulates ways in which to successfully and sustainable position our products within the customers brand and product portfolio.
• Develop winning sales strategies and account plans aligned with the overall company plans and the major brands/categories needs of the customer. Identify and exploit new business opportunities including "disruptive" ideas and approaches which increases the pace of growth and profitability and builds competitive barriers to entry.
• Build internal support to the overall objectives of the major customers/territory and negotiate/motivate and enroll internal Symrise personnel behind these strategies. Responsible for priority setting and acts as a facilitator between Symrise functions and as required.
• Responsible for the timely completion of all required reports, including but not limited to expense reports, quarterly reports, budgets, monthly, quarterly and annual forecasts, new business models and investment decisions, etc.

About You

Required Qualifications

• BS in Chemistry, Food Science or related field or BA in business, MBA is a plus.
• 5 to 10 years experience in ingredient/flavor sales or in a technical R&D type of role within the flavor / food & beverage industry.
• Must have worked with multifaceted multinational organizations.
• Must have a good understanding of the food and flavors market.
• Ability to sell a vast portfolio of products.
• Strong negotiation skills and experience.
• Able to prioritize, plan, organize and follow through on projects.
• Strong leadership and strategic thinking skills. Able to motivate and enroll people that are not his or her direct reports.
• Able to adapt to different cultural situations and link with key customer contacts at all levels to ensure timely, accurate information flow within Symrise.
• Strong analytical skills.
• Consistently displaying a high degree of energy and entrepreneurial drive across a range of subjects and disciplines.
• Know the operational techniques and requirements of Operations, Marketing, Finance and Technical Services departments in the Division and establish an effective working relationship with each.
• Able to maintain confidentiality of information.
• Must be willing and able to travel domestically by land and by air approximately 25% of the time.
• Must live within a commutable distance to the Northwest Arkansas area.
• Occupational Qualifier: Must be willing and able to taste and smell all types of flavors (primarily meat and poultry).

What We Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.