Jewelry Boutique Manager - Keepsake Diamond Center

About Us: We are a family-owned jewelry store with a passion for exquisite craftsmanship and exceptional customer service. We believe in building lasting relationships with our clients and providing a personalized shopping experience.

Job Brief:

We are looking for a high-performing Store Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. Duties include motivating a tenured sales teams, creating business strategies, meeting sales and profitability goals, and managing staff effectively.

Responsibilities

• Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Respond to customer complaints and concerns in a professional manner
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Develop and arrange promotional material and in-store displays
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues from staff or customers (complaints, grievances, etc.)
• Be a shining example of good behavior and high performance
• Secures merchandise by implementing security systems and measures
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional groups
• Actively participate in community service activities and contribute to the well-being of our local community.
• Additional store manager duties as needed

Requirements

• Strong interpersonal and communication skills, customer service experience, proven record of meeting and exceeding sales goals, demonstrated integrity and professionalism, well organized with an eye for detail, and a professional demeanor and appearance are required.
• Successful experience as a retail sales associate or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching, and people management skills
• Must have personal integrity

Job Type: Full-time

Pay: From $55,000.00 per year

Work Location: In person

Salary : $55,000