What are the responsibilities and job description for the Medical Receptionist position at Keetoowah Cherokee Treatment Services?
Salary range: $15- $18 per hour BOE
JOB SUMMARY:
The Clinical/Medical Receptionist is responsible for interacting with guests/clients/patients in a healthcare setting and managing administrative tasks for the administrative, clinical, and medical teams.
Responsibilities include:
- Greeting patients and other visitors professionally both in person and on the phone
- Quickly answering or properly referring questions and issues to the correct department.
- Optimizing provider schedules and patient satisfaction with efficient scheduling.
- Notifying providers of patient arrivals.
- Ensuring availability of treatment information by retrieving and updating patient records.
- Verifying financial records and collecting patient charges while filing and expediting thirdparty claims.
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients.
- Preparing bills and files for the next day's patients.
- Track all phone calls that arrive using our general office number.
- Utilize our medical office software to schedule new and followup appointments for our patients.
- Respond to emails that arrive using the general office email address.
- Answer and respond to voicemails.
Other Requirements:
- 1 years of experience working as a medical receptionist or in a relevant role.
- High school diploma or equivalent
- Friendly and compassionate but firm disposition.
- Excellent organizational and time management skills
- Ability to work independently or as part of a team.
- Excellent interpersonal communication skills (written or verbal)
- Dedication to maintaining confidentiality of all patient records.
NOTE:
In reference to the Personnel Policy, Section 1-5 Employment At -Will. All employees who do not have a written contract with the employer for a specific fixed term of employment are thereby employed at the will of the employer for an indefinite period. Employment with the Health Center, without a written contract, is voluntary and therefore employees are free to resign at will at any time with or without cause or reason likewise, the health Center may terminate the employment relationship at will at any time with or without notice and for any lawful reason deemed appropriate by the Tribe and Health Center staff or for good cause, bad cause, or no cause at all. This policy is commonly referred to as “employment -at- will.”
UKB and Tribal preference applies.
Job description is subject to change.
Salary : $15 - $18
