What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Keiko Pacheco - State Farm Agent?
ROLE DESCRIPTION:
We are seeking a reliable, customer-oriented, and highly organized Receptionist to join our insurance agency. As the first point of contact for our clients, you will play a vital role in creating a positive and welcoming environment. Your exceptional communication skills, attention to detail, and ability to multitask will contribute to the smooth operation of our agency, ensuring an outstanding client experience.
We understand the importance of work-life balance. If you are a college student or have other part-time jobs, we will make every effort to accommodate your schedule.
RESPONSIBILITIES:
We are seeking a reliable, customer-oriented, and highly organized Receptionist to join our insurance agency. As the first point of contact for our clients, you will play a vital role in creating a positive and welcoming environment. Your exceptional communication skills, attention to detail, and ability to multitask will contribute to the smooth operation of our agency, ensuring an outstanding client experience.
We understand the importance of work-life balance. If you are a college student or have other part-time jobs, we will make every effort to accommodate your schedule.
RESPONSIBILITIES:
- Warmly greet and welcome clients and visitors, ensuring a friendly and professional atmosphere.
- Professionally handle incoming calls, directing them to the appropriate department or taking accurate messages as needed.
- Schedule appointments and manage calendars for the Agent and Team Members, ensuring efficient time management.
- Assist clients with general inquiries, providing accurate and helpful information.
- Efficiently process incoming and outgoing mail, process payments, and keep activity logs on our CRM application.
- Support administrative tasks, including filing, data entry, and document preparation, to contribute to the smooth operation of the agency.
- Previous experience as a receptionist or in a customer service role is preferred.
- Exceptional verbal and written communication skills, with a professional and friendly demeanor.
- Strong organizational abilities and the ability to multitask effectively.
- Proficiency in using office equipment, including phone systems and computer software.
- Meticulous attention to detail and the ability to maintain a high level of accuracy.
- Knowledge of the insurance industry is a plus, but not required.
- Growth potential/Opportunity for advancement within my agency
- Supportive and collaborative work environment.
- Valuable career-building experience
