What are the responsibilities and job description for the Dispatcher position at Keith Titus Corp / Page Trucking?
The dispatcher plans, schedules and dispatches loads, work orders and equipment for the conveyance of materials or freight for normal operations, service, or emergency needs. Engages with the drivers and communicates regularly with the terminal manager.
- Shift: Monday - Friday, 8:00am to 5:00pm
- On-Call rotation every 4th week.
Responsibilities:
-
Proficient at TMW Data Entry including:
- Planning & delegating Daily/Weekly Plan
- Reviewing/communicating changes to plan as required
- Demonstrates initiative & creativity to increase Fill Rate on completed loads per week
-
Understands and Escalates:
- Issues with problem drivers/lanes
- Recognizes trends in Customer Orders
- Customer concerns
- Broker/Carrier/Sister-Terminal concerns/opportunities
- Required to handle After hours calls & problem solving 24/7 Access
- Understands Dispatching roles/issues with material management
- Able to Plan/Assign loads to Drivers independently
- Provides Professional Interface with Customers & Drivers representing Page at all times.
- Communicates with Customers, other terminals, and Drivers appropriately via Totalmail, phone, email, text, etc.
- Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers
- Delegates administrative tasks
- Assists with Billing issues
- Skilled in all duties & responsibilities of Dispatch Administration
Benefits:
- Meritain Aetna (2 plan options)
- Company sponsored HRA (Health Reimbursement Card)
- Excellus Dental
- Excellus Vision
- Company provided Life/ADD 1x annual salary.
- Pet Insurance (2 plan options)
-
Voluntary Supplemental plans offered through Colonial to include.
- (Accident, Disability (Self & Dependent options), Cancer, Life/ADD (Self & Dependent options), Medical Bridge, Teladoc)
- Company sponsored EAP (Employee Assistance program)
- 401K to include company match (Auto enrolled the 1st of the month following 90 days of employment)
- Monthly Profit Share
- PTO (Paid time off)
- Paid Holidays
- Associate degree preferred.
- 2 years of dispatch work experience in the trucking industry
- Bulk trucking experience preferred.
- Strong computer skills
- Strong listening skills
- Solid judgment and decision-making ability
- Ability to manage time.
- Must have critical thinking skills.
- Service oriented personality.
- Strong ability to communicate and work in a team.
- Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.
Company Website:
- www.pagetrucking.com