What are the responsibilities and job description for the Dispatcher position at KEITH TITUS CORP GROUP?
Job Details
Description
Shift: Monday - Friday, 8:00am to 5:00pm. Rotating on call.
Salary: $48,000 - $65,000 DOE
Job Purpose
The dispatcher is responsible for the weekly optimization of all assigned trucks regarding:
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Coordinate freight using the load progression workflow to direct drivers to the appropriate locations according to customer needs.
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Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.
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Communicating regularly with the terminal manager to ensure terminal flow and profitability.
Duties and Responsibilities
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Understand the load life cycle and use the Load Progression Workflow/tools to manage the assigned terminal drivers and units.
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Able to plan future loads for drivers/equipment while maintaining weekly sales targets for the assigned terminal.
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Broker excess freight to carriers and sister terminals.
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Demonstrates initiative & creativity to meet metrics and goals.
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Communicate with the terminal manager:
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Dispatch plans/options.
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Issues with problem drivers/lanes.
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Load declined by driver.
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Service failures.
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Driver issues/frustrations.
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Trends in Customer Orders.
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Customer concerns or complaints.
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Broker/Carrier/Sister-Terminal concerns or opportunities.
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Communicate with drivers:
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Dispatch plans or changes.
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Breakdown status updates.
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Communicate with customers:
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Day-to-day freight coverage.
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General load scheduling and availability.
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Proficient at data entry such as:
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Planning Daily/Weekly Dispatch.
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Reviewing/communicating changes to plan as required.
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Clear International Shipments with CBSA and U.S. Customs.
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Create and manage state DOT permits. Example: Overweight Permits.
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Administrative functions related to orders.
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Manage after-hours calls & problem solving 24/7 access (required).
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Meet new drivers assigned to the terminal.
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Attend terminal specific events.
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Always maintain a professional interface – always representing Page.
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Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.
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Works well with minimal supervision.
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Regular Attendance & Punctuality.
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Complete required Safety and Job Training.
Benefits:
- Meritain Aetna (2 plan options)
- Company sponsored HRA (Health Reimbursement Card)
- Excellus Dental
- Excellus Vision
- Group Sponsored Life/ADD – 1x annual salary.
- Pet Insurance (2 plan options)
- Voluntary Supplemental plans offered through Colonial to include.
- (Accident, Disability, Cancer, Life/ADD, Medical Bridge, Teledoc)
- Company sponsored EAP (Employee Assistance program)
- 401K to include company match
- Monthly Profit Share
- PTO (Paid time off)
- Paid Holidays
Qualifications
Qualifications
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Associate degree (preferred).
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2 years of dispatch work experience in the commercial transportation industry.
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Strong computer skills.
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Strong listening skills.
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Solid judgment and decision-making ability.
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Ability to manage time and multitask.
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Must have critical thinking skills.
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Service and detailed-oriented personality.
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Strong ability to communicate and work in a team.
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Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.
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Transportation software experience a plus.
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Quick Learner
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Able to function in a fast-paced environment.
Physical Requirements
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Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.
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Must be able to read, write, talk, and hear.
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Must be able to lift/move up to 40lbs.
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Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.
Company Website:
- www.pagetrucking.com
Salary : $48,000 - $65,000
