What are the responsibilities and job description for the Dispatcher position at Keith Titus Corporation?
Dispatcher
Job Details
Job Location
Corporate Office - Weedsport, NY
Position Type
Full Time
Education Level
2 Year Degree
Salary Range
45,000.00 - $65,000.00 Hourly
Travel Percentage
None
Job Shift
Monday - Friday : 8 : 00am to 5 : 00pm
Job Category
Transportation
Description
T he dispatcher is responsible for the weekly optimization of all assigned trucks in regard to :
Smooth conveyance of materials or freight for normal operations, service, or emergency needs using the load progression workflow to direct drivers to the appropriate locations according to customer needs.
Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.
Communicating regularly with the terminal manager to ensure terminal flow and profitability.
Responsibilities :
Proficient at TMW Data Entry including :
Planning & delegating Daily / Weekly Plan
Reviewing / communicating changes to plan as required
Demonstrates initiative & creativity to increase Fill Rate on completed loads per week
Understands and Escalates :
Issues with problem drivers / lanes
Recognizes trends in Customer Orders
Customer concerns
Broker / Carrier / Sister-Terminal concerns / opportunities
Requiredto handle After hours calls & problem solving 24 / 7 Access
Understands Dispatching roles / issues with material management
Ableto Plan / Assign loads to Drivers independently
Provides Professional Interface with Customers & Drivers representing Page at all times.
Communicates with Customers, other terminals, and Drivers appropriately via Totalmail, phone, email, text, etc.
Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers
Delegates administrative tasks
Assists with Billing issues
Skilled in all duties & responsibilities of Dispatch Administration
Benefits :
Meritain Aetna (2 plan options)
Company sponsored HRA (Health Reimbursement Card)
Excellus Dental
Excellus Vision
Group Sponsored Life / ADD – 1x annual salary.
Pet Insurance (2 plan options)
Voluntary Supplemental plans offered through Colonial to include.
Accident, Disability, Cancer, Life / ADD, Medical Bridge, Teladoc)
Company sponsored EAP (Employee Assistance program)
401K to include company match (Auto enrolled the 1stof the month following 90 days of employment)
Monthly Profit Share
PTO (Paid time off)
Paid Holidays
Qualifications
Qualifications
Associate degree preferred.
2 years of dispatch work experience in the trucking industry
Bulk trucking experience preferred.
Strong computer skills
Strong listening skills
Solid judgment and decision-making ability
Ability to manage time.
Must have critical thinking skills.
Service oriented personality.
Strong ability to communicate and work in a team.
Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies
Company Website :
- www.pagetrucking.com
Salary : $45,000 - $65,000
