What are the responsibilities and job description for the Special Projects Coordinator position at Kele Companies?
Temperature Control Systems (a division of Kele Companies), a multi-branch, nationwide distributor of commercial/industrial HVAC controls, burner/boiler controls and building automation systems, is in search of a Special Projects Coordinator.
Summary
Summary
Special Projects Coordinator who will collaborate with the sales and engineering teams to provide customers and vendors expertise and coordination of special products, projects, and quotations while ensuring that sales and product licensing comply with company and vendor restrictions.
Essential Responsibilities:
Essential Responsibilities:
- Assist customers with product selection, write and enter quotes and orders, and handle inquiries/sales of automation products to ensure compliance with company and vendor restrictions
- Special order parts and software and pull parts to ship as needed
- Track and follow up on orders as needed
- Obtain special vendor pricing for targeted projects to maintain planned margins
- Gather all necessary product information to build controller licenses on vendor websites and ensure correct part numbers are being ordered
- Assist customers with software license issues
- Maintain database of orders/items involving serial numbers or license keys
- Assist customers on product or pricing errors, involving vendors as needed
- Process returns and warranty items
- Educate customers on vendor buying programs
- Assist customers in obtaining vendor website access
- Gather customer’s project bid/spec requirements and work with vendor quoting services
- Facilitate vendor product testing
- Create pricing spreadsheets for automation vendors to be posted on company website, highlighting restricted products
- Review and set up items in system to include setting inventory levels as needed
- Purchase stock for items with special requirements
Preferred Qualifications:
- High school diploma or equivalent
- Minimum of five years of related work experience
- Proficiency in Microsoft Office to include Word, Excel and Outlook, and ability to learn and use company software
- General working knowledge of the BAS industry to include the role of the company’s customers, consultants, contractors, and end users as well as a basic knowledge of BAS applications and products
