What are the responsibilities and job description for the Regional Manager position at Keller Interiors Inc?
Job Summary
Are you an experienced leader with a passion for developing talent and driving operational excellence? Were looking for a Regional Manager to join our dynamic team and lead the charge in delivering top tier results across multiple locations. In this role, you'll oversee day-to-day operations, cultivate a high-performing team, and ensure that processes are optimized for efficiency and growth.
As a Regional Manager, your focus will be on developing leadership within your teams, empowering managers to succeed, and fostering a culture of continuous improvement. Youll play a key role in managing performance, executing strategic initiatives, and enhancing the customer experience across your region.
What Youll Do
The Regional Manager has a variety of duties and responsibilities that include, but are not limited to, the following:
- Lead the Team: Oversee operations for multiple office locations. Manage office staff hiring, training, mentoring, and terminations.
- Customer Satisfaction: Build and maintain relationships with home improvement partners.
- Site Inspections: Provide high level customer service including issue resolution and follow-up.
- Expense Management: Approve and submit weekly payroll for offices. Manage operational expenses.
- Leadership Development: Enhance our teams growth by fostering a positive and productive work environment.
- Operational Excellence: Ensure all offices adhere to Keller Interiors processes and maintain high standards of performance.
Skills & Experience
- Excellent Communicator: You know how to listen and lead with clarity.
- Leadership: Inspire and motivate your team to perform at their best.
- Organized & Detail-Oriented: Keep things running smoothly and efficiently.
- Problem Solver: Quick to address challenges and find solutions.
- Customer-Centric: Always prioritize delivering the best service.
Qualifications
- High school diploma or GED equivalent
- 3-5 years experience working in flooring installation or construction preferred
Other Requirements
- Must be able to pass a background check
- Must possess and maintain a current, valid driver's license
Travel
- Travel is primary local during the business day, although some out-of-the-area travel may be expected.
