Social Media Coordinator

We are seeking an ideal Social Media Community Coordinator who possesses strong administrative and organizational skills, along with a talent for writing engaging social media content. This role offers the opportunity to make a significant impact through social engagement, as you will manage Facebook groups for agent and leadership communities.

The ideal candidate will have excellent interpersonal skills and a genuine passion for community engagement. You should take pride in your social media content, demonstrating proven results. A key aspect of this position is delivering exceptional verbal and written customer service while continuously learning and implementing new ideas to enhance our agents' engagement and success.

Lead community engagement on social media with top agents and leadership:

• Create, oversee, and maintain private social media groups
• Create curated online content for over 30,000 high-performing real estate agents by:
• Maintaining a regular schedule of posts and live video
• Maintaining a regular schedule of questions and curated answers
• Maintaining a schedule to promote digital and in-person events
• Tailoring content to the audience and channels, ensuring it aligns with the tone the audience expects
• Oversee social media platforms and ensure maximum consumer engagement
• Create, maintain, and execute social media post calendar
• Develop and maintain brand initiatives, and company awareness and foster a sense of community in social media
• Write and edit copy for social media with a focus on consistency in tone, voice, and terminology specific to the brand and real estate industry
• Collaborate with marketing, public relations, and publishing teams to develop success stories throughout different stages of their experience and follow up on key milestones
• Work with executive and marketing teams to develop and execute creative multimedia posts
• Assist in the management of live stream content on social channels
• Develop strategies to increase online engagement, welcome new members, and grow interest
• Reply and moderate all social media interactions on Facebook groups
• Gather, measure, and analyze metrics data for social media campaigns
• Present group growth and engagement metrics to leadership on a weekly basis
• Stay up to date with the latest best practices and technologies

• A bachelor’s degree is strongly preferred. Relevant work experience may be considered as a substitute
• Two to three years of experience in content creation and social media management, preferred
• Two to three years of experience in the real estate industry, preferred
• Excellent communication skills and a creative mindset, with the ability to use data to inform decisions
• A positive attitude, approaching new situations with curiosity and initiative
• Proven ability to solve problems independently and resourcefully
• Proven success in project management experience or related skills specific to social media
• Basic to intermediate proficiency with Microsoft Office, Asana, and Google Suite (especially Google Sheets)
• Excellent time management abilities
• Exceptional written communication skills
• Skilled in using social media scheduling tools
• Knowledgeable in tracking and reporting metrics
• Maintains high confidentiality and discretion
• Strong verbal and written communication abilities
• Highly organized

• Sitting
• Keyboarding
• Viewing computer monitor