Data Center Technical Support Specialist - Charlotte, NC

Job Title: Data Center Technical Support Specialist
Assignment Type: 3 month contract w/ contract to hire
Work Location: Onsite Charlotte, NC
Night Shift 7pm 7am
Pay Rate - $25/hr on W2
Fulltime Salary: $55K

Job Summary:
The Data Center Technical Services Specialist position is responsible for systems support, monitoring, maintenance, and problem escalation for systems, applications, and networks that are a part of Compass Group s core infrastructure.

The Technical Services Specialist works as a member of the User Support Services team and is charged to understand the goals/objectives of that team and how it supports those of the Enterprise Architecture & Shared Services Technology team.

Qualifications:
Experience
Typically, 1-5 years of experience:
Data Center and/or Network Operations Center.
Monitoring tools such as AlertBot, SolarWinds, Splunk, Zabbix.
Job scheduling tools such as UC4 and SAP

Education
Bachelor s degree in Management Information Systems, Computer Science, Computer Information Systems or equivalent combination of education and experience.

Interpersonal Skills
Skills needed:
Excellent verbal and written communication skills.
Excellent critical thinking and problem solving skills.
Positive attitude and solutions oriented thinking.
Excellent customer service skills.
Ability to communicate technical concepts to both technical and non-technical audiences.
Ability to work in a fast paced environment and adapt to change.