What are the responsibilities and job description for the Customer Experience Specialist position at Kelly?
Kelly® is seeking a Distribution Center Customer Service Representative for a premier client in Fargo, ND.
Pay Rate and Shifts :
Mon – Thurs, 2nd shift : 5 PM – 3 : 30 AM @ $23 / hour
Responsibilities :
Respond to customer inquiries and complaints about work orders, invoices, shipments, and inventory counts.
Process and input customer orders with accurate documentation and follow-up.
Coordinate special and last-minute shipping requests with the Traffic and Operations Departments.
Qualifications :
High school diploma or equivalent.
Prior customer service experience.
Strong communication skills and ability to build good customer relationships.
Proficiency in computer systems for invoicing and order processing, with attention to detail.
Next Steps : Apply now to take the next step in your career. If this role isn't a fit, you'll be in our network for future opportunities.
We’re here to help you discover what's next in your career. Apply today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $23
