What are the responsibilities and job description for the Program Manager position at KellyOCG?
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Job Title: Program Manager North America
Company: Semiconductor Manufacturer
Location: Portland, OR (or willing to relocate)
Employment Type: Full-Time
Salary: $130,000 - $150,000 per year
Benefits: This is a direct Hire position with comprehensive benefits package available.
Opportunity Overview:
As part of the company’s continued growth within the North American region, we are seeking a Program Manager North America. This role is essential for establishing growth and managing a team and facility to support our customers effectively in the region.
Key Responsibilities:
- Manage personnel in the Portland, OR area and a dedicated team of Product Specialists throughout North America.
- Ensure precise and compliant execution of customer requests, adhering to budget considerations.
- Recognize systems and process deficiencies and recommend innovative solutions as needed.
- Participate in customer discussions and lead technical meetings, ensuring effective communication and follow-up on action items.
- Regularly meet with customers to align on key projects, product installations, demonstrations, and evaluations.
- Train and coach the local team to support Advanced Packaging equipment platforms.
- Provide guidance to internal project teams for technology development and product roadmap generation.
- Establish and maintain a close relationship with headquarters, reporting to the SVP of sub-micron die attach BU in Austria.
Qualifications:
- Knowledge of the semiconductor industry, particularly BEOL equipment and Advanced Packaging technologies.
- Excellent leadership and communication skills with the ability to build trustworthy customer networks.
- B.S. in Physics, Electrical Engineering, Materials Science, or related field required; Master’s degree preferred.
- At least 8 years of direct relevant experience, with a minimum of 3 years in team management.
- Based in Portland, OR area or willing to relocate.
Desired Experience:
- Understanding of die attach, packaging, and plating equipment and technologies.
- Existing relationships with key semiconductor customer factory personnel within the Portland, OR region.
- Experience in product customer service support and handling customers/branch offices.
- Knowledge of precision mechanics, factory automation, and software feature needs.
- Six Sigma education is a plus.
How to Apply:
Interested candidates should submit their resume and a cover letter to Jerod.Miller@kellyocg.com. Please include “Program Manager North America Application” in the subject line.
Kelly Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $130,000 - $150,000
