What are the responsibilities and job description for the Veterinary Receptionist position at Kempsville Veterinary Hospital?
Job Overview
We are seeking a Veterinary Receptionist to join our team at Kempsville Veterinary Hospital. As a Veterinary Receptionist, you will play a crucial role in providing exceptional customer service and administrative support to our clients and their beloved pets. This position requires a strong passion for animals and the ability to work in a fast-paced veterinary environment.
Duties
- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the veterinary clinic's calendar
- Answer phone calls, emails, and other inquiries from clients
- Collect and update patient information in the electronic medical records system
- Assist veterinarians and veterinary technicians with various tasks as needed
- Process payments and handle financial transactions accurately
- Maintain cleanliness and organization of the reception area
- Provide general information about pet care, grooming, and veterinary services
Qualifications
- Previous experience working in a veterinary clinic or animal-related field is preferred
- Knowledge of veterinary terminology and procedures is highly desirable
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Proficient computer skills, including experience with electronic medical records systems
- Ability to multitask and prioritize tasks effectively in a busy environment
- Comfortable handling animals of various sizes and temperaments
At Kempsville Veterinary Hospital, we offer competitive compensation, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you.
Please note that this position may require occasional evening or weekend shifts.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Rotating weekends
Ability to Relocate:
- Virginia Beach, VA 23462: Relocate before starting work (Required)
Work Location: In person
Salary : $14