What are the responsibilities and job description for the Client Services Coordinator position at Ken Fulk Inc?
Ken Fulk Inc. is seeking a Client Services Coordinator with a minimum of five years of experience in a related role for our San Francisco studio.
You will directly assist the Vice President - Brand Marketing & Client Relations (VP) in signing on all new business.
Together, you will originate and execute contracts for all business units – Interiors, Branding, and Event Design - following a thorough vetting process including project and client intake, contract negotiation, scoping and creation. You will lead all contract, business, and billing correspondence with clients and internal and external stakeholders, cultivating relationships with internal teams, external partners, and other vital stakeholders from initial project and client intake through contracted project milestones. You will own and maintain CRM, contract records, communication and documentation. You will play a key role in this world of “magic makers” —— as a representative of the Ken Fulk brand, you are an integral part in choreographing memorable lives and experiences for prized clients.
Responsibilities
- Support VP in high level client communication and sales with new and existing clients. Manage communication, presentation and intake from initial meeting stages through the management of on-going client relationships.
- Initiate and execute contracts. Ensure contract specifications are in accordance with business and legal requirements. This will include management current contracts and addendums.
- Partner with Ops to set up new projects, track against contract milestones and maintain contract parameters across all systems. Together, you will maintain internal tracking docs from kick-off through project closing, flagging additional scope and services along the way.
- Lead project kick-offs and closings : present client and project materials and introduce project framework and goals to the team at the onset and leading a project’s formal closing and introducing terms of a maintenance contract.
- Partner with Accounts Payable in leading all contract billing correspondence with all client stakeholders.
- Partner with Accounts Payable and assist leadership in forecasting and financial reporting.
- Lead and maintain CRM initiative.
Qualifications
Position is full time and based in San Francisco at “The Magic Factory.” Compensation based on experience ($75,000 - $85,000).
Ken Fulk Inc. offers health insurance, dental insurance option, vision insurance option, life insurance, pet insurance option, employee assistance program (Counseling & Support Resources), paid holiday Break (Christmas Eve – New Year’s Day), 13 paid holidays, and matching 401k (5%).
Submit all job applications to work@kenfulk.com with the Title in the subject.
Salary : $75,000 - $85,000
