FT Culinary Services Front of the House Lead

About Kendal at Lexington
Kendal at Lexington is a vibrant, not-for-profit Life Plan Community located in the heart of the scenic Shenandoah Valley. We are dedicated to fostering a welcoming, inclusive environment that values respect, collaboration, and lifelong learning. Our community emphasizes exceptional care, enriching experiences, and a commitment to the well-being of both residents and team members. As part of the Kendal system, we are guided by Quaker principles that inspire our focus on community, integrity, and service. Joining our team means becoming part of a mission-driven organization where you can make a meaningful impact every day.

Position Overview:
We are seeking a dynamic and motivated Front of House (FOH) Team Lead to join our culinary services team. As the FOH Team Lead, you will play a pivotal role in ensuring exceptional dining experiences for residents during the closing shift. This is a hands-on leadership role, supervising and training staff, maintaining service standards, and managing daily operations in a fast-paced, customer-focused environment.

Pay: Starts at $20 per hour and above, based on years of experience.

Key Responsibilities:

• Supervise and assist FOH staff, ensuring smooth operations and exceptional service quality.
• Train new FOH team members, including effective use of the Cubigo system and understanding the point system.
• Conduct audits, provide feedback, and guide staff through performance improvements.
• Ensure FOH areas meet sanitation and infection control standards, complying with organizational policies.
• Foster a positive and inclusive team environment, holding staff accountable and supporting daily operations.
• Complete daily closing paperwork and ensure all tasks and checklists are followed.
• Oversee grocery orders, ensuring inventory is stocked and available.
• Maintain professionalism in all interactions with residents, addressing their needs promptly and accurately.
• Participate in required training, including in-service education and Relias courses.

Qualifications:

• Education: High school diploma or equivalent. Serve Safe Certification (or willingness to obtain within 90 days).
• Experience: Minimum of 2 years in a supervisory or team leadership role within food service, emphasizing customer service.
• Proven ability to motivate, discipline, and lead a team effectively.
• Strong organizational, communication, and problem-solving skills.
• Certifications: Willingness to obtain TIPS certification within the first 90 days.

Physical Requirements:

• Ability to stand and walk for most of the workday.
• Ability to stoop, bend, and stretch in tight spaces.
• Capability to lift, carry, push, and pull up to 60 pounds.
• Comfortable working with industrial cleaning chemicals and in fast-paced environments.

Work Environment:

• Customer-facing, fast-paced setting with occasional high-pressure situations.
• Evening, weekend, and holiday shifts are required as part of the closing team.

Competencies:

• Confidentiality and professionalism in handling resident information.
• Strong communication skills to ensure smooth coordination with residents, families, and staff.
• Leadership skills to motivate, guide, and hold staff accountable.
• Cultural awareness to foster an inclusive dining environment.
• Problem-solving mindset with a "can-do" attitude.

Benefits:

• Generous PTO to support work-life balance.
• Enjoy paid holidays throughout the year.
• Comprehensive medical insurance options to support your health needs.
• Free access to our state-of-the-art fitness center.
• 403(b) retirement savings plan with employer contributions.
• Employer-paid life insurance, short-term disability (STD), and long-term disability (LTD).

Submit your resume and a cover letter detailing your qualifications and interest in the role.

We are an equal opportunity employer and value diversity in our workplace.

Licenses & Certifications

• Servsafe Certification