What are the responsibilities and job description for the Revenue Manager position at Kenect?
About us
Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About This Role
As the Revenue Manager, you will play a crucial role in ensuring accurate and compliant revenue recognition, billing, collections, and sales tax compliance across all contracts. You will work closely with the Operations, Customer Experience, and Business Development teams to maintain a streamlined revenue process, minimize past-due accounts, and ensure seamless integration between platforms like Salesforce and Intacct. This role requires deep expertise in ASC 606, excellent analytical skills, and the ability to solve complex billing issues quickly and effectively.
What You Will Be Doing
- Revenue Recognition & Compliance: Accurately recognize revenue in compliance with ASC 606 and manage contract modifications and cancellations for seamless financial operations.
- Billing & Collections: Oversee OEM billing files to ensure error-free, timely processes. Partner with CX and BD teams to collect past-due accounts, maintaining past-due accounts below 2% of current ARR.
- Contract Management: Ensure contract accounting remains balanced for all accounts, overseeing customer agreements and maintaining accurate financial records.
- Payment Management: Oversee customer payments, credits, and debits to ensure accurate and timely financial transactions.
- Trend Analysis & Reporting: Analyze revenue trends by product and industry, reviewing month-end trends to support accurate financial reporting and strategic decision-making.
- System Integration & Reconciliation: Maintain the integration between Salesforce and Intacct, addressing any synchronization issues promptly. Manage reconciliations, including sales tax, deferred revenue, and undeposited funds accounts.
- Sales Tax Compliance: Manage sales tax compliance, ensure timely filing and payment of returns, and register for new states as needed.
- Process Improvement: Develop and uphold policies related to revenue recognition, collections, and billing. Regularly complete projects that align with strategic goals for the quote-to-cash process.
- Collaboration with Operations: Collaborate with the Operations team to maintain efficient, compliant Salesforce CPQ and Billing processes.
Skills & Qualifications
- ASC 606 Knowledge: Deep understanding of revenue recognition standards, with prior experience in ensuring ASC 606 compliance.
- Analytical Expertise: Strong ability to analyze revenue data and trends, contributing to strategic decision-making.
- Billing Systems Proficiency: Familiarity with Salesforce Billing, CPQ, and ERP systems, with advanced Excel skills (Power Query, pivot tables, complex formulas).
- Effective Communication: Excellent communicator with the ability to enforce policies and collaborate with internal stakeholders.
- Problem-Solving Ability: Skilled in resolving billing and integration issues efficiently and accurately.
- Experience: Bachelor's degree in Accounting, Finance, or a related field. Minimum of 5 years of experience in revenue management, with 1-3 years in a management role. CPA designation preferred
Our Company Values We Hope You Showcase
- Unwavering Customer Obsession
- See it, Solve it, Get it Done
- Build, Adapt, Win
What Kenect Offers!
- Health, Dental, Vision, Life & Disability Insurance
- Your birthday is a paid day off
- Onsite gym
- Breakroom full of snacks and drinks
- Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
