What are the responsibilities and job description for the IT Operations and Deployment Manager position at Kennedy Jenks?
Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions.
Overview
We are looking for an experienced IT Manager to lead and oversee the daily operations of our IT department. This role is critical in ensuring the efficient management of our technology resources, including hardware, software, licensing, budgeting, and IT service delivery. The ideal candidate will bring strong technical knowledge, excellent organizational skills, and a proactive approach to managing technology needs across the company.
Key Responsibilities
This is a great opportunity for a hands-on IT leader who enjoys balancing strategy and execution, and who is excited to make a direct impact on our technology landscape. If you’re passionate about technology, problem-solving, and delivering excellent service, we’d love to hear from you!
As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package.
Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
Overview
We are looking for an experienced IT Manager to lead and oversee the daily operations of our IT department. This role is critical in ensuring the efficient management of our technology resources, including hardware, software, licensing, budgeting, and IT service delivery. The ideal candidate will bring strong technical knowledge, excellent organizational skills, and a proactive approach to managing technology needs across the company.
Key Responsibilities
- Manage all IT licenses, software, and equipment, ensuring compliance and cost-effectiveness.
- Physically setup up laptops for new employees. Requires short term storage on premise.
- Develop and maintain purchase and replacement plans for both hardware and software, aligning with the company’s budget and strategic goals.
- Monitor technology trends and provide recommendations on technology investments.
- Track IT expenses, manage to budget, and oversee all purchasing related to IT needs.
- Handle service accounting for IT-related services (e.g., bandwidth, O365, etc.).
- Serve as the escalation point for complex IT issues, ensuring timely and professional resolution.
- Document escalations and resolutions in the service desk ticketing system according to company standards.
- Provide exceptional internal customer service, acting as a trusted technology advisor to teams across the company.
- Collaborate with peers to enhance efficiencies and maximize technology resources.
- Monitor IT initiatives and projects, ensuring deliverables are completed on time and meet company standards.
- Assist with ad hoc projects as needed.
- Certification or degree in an IT-related field preferred.
- 5 years of experience in IT operations, IT management, or a related role.
- Proficiency with a variety of software platforms, hardware, and IT management tools.
- Experience with budgeting, licensing management, and asset tracking.
- Strong verbal and written communication skills, with the ability to interact professionally with all levels of the organization.
- Ability to read, analyze, and interpret technology-related documentation.
- Comfortable working independently and collaboratively as part of a team.
This is a great opportunity for a hands-on IT leader who enjoys balancing strategy and execution, and who is excited to make a direct impact on our technology landscape. If you’re passionate about technology, problem-solving, and delivering excellent service, we’d love to hear from you!
As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package.
Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
