What are the responsibilities and job description for the Mass Market Key Account Manager- Wholesale Floral position at Kennicott Bros Co?
About Us:
Kennicott Brothers is a premier floral wholesaler with a long-standing reputation for providing high-quality fresh flowers, plants, and floral supplies to retailers nationwide. Our mission is to help businesses thrive by offering exceptional products and services tailored to their needs. We specialize in serving mass-market customers, including independent grocery stores, ensuring they have access to the freshest floral selections that drive sales and customer satisfaction.
Job Overview: We are seeking a dedicated Mass Market Key Account Manager to spearhead sales initiatives within the independent grocery store sector. This role suits a proactive individual who excels in building relationships, effective merchandising, and identifying sales opportunities in a fast-paced and dynamic industry.
Key Responsibilities:
- Sales & Business Development:
- Cultivate and sustain strong relationships with independent grocery stores to boost floral product sales.
- Explore new business opportunities and expand the customer base in the assigned territory.
- Showcase and promote seasonal floral offerings to optimize store sales and profitability.
- Account Management:
- Maintain consistent contact with customers, delivering superior service and prompt support.
- Provide advice on product selection, merchandising strategies, and seasonal trends.
- Guarantee precise processing and timely delivery of all customer orders.
- Merchandising & Product Knowledge:
- Support stores in creating and maintaining appealing floral displays to increase consumer purchases.
- Train, teach, and develop store managers and staff on best practices in floral care, effective pricing strategies, and identifying top-selling products to enhance sales performance and customer satisfaction.
- Keep abreast of market trends, competitor activities, and new product developments.
- Operational & Administrative Duties:
- Monitor and report on sales performance, market conditions, and customer feedback.
- Work collaboratively with logistics and procurement teams to ensure seamless order fulfillment.
- Keep accurate records of sales activities, orders, and customer interactions using CRM tools.
Qualifications & Skills:
- Experience:
- At least 2 years of sales experience, preferably in the floral, grocery, or perishable goods sector.
- Prior experience with independent grocery stores or retail accounts strongly preferred.
- Skills & Abilities:
- Excellent sales, negotiation, and relationship-building capabilities.
- Outstanding communication and customer service skills.
- Self-driven with effective time management skills and the ability to work independently.
- Adaptable to a fast-paced environment with seasonal fluctuations in sales.
- Technical Skills:
- High proficiency in Microsoft Excel required for managing and analyzing large datasets with functions such as pivot tables, VLOOKUP, and data visualization.
- Competence in CRM software and Microsoft Office for managing sales and customer data.
- Other Requirements:
- Valid driver’s license and reliable transportation for territory travel.
- Capability to lift and handle floral products as needed.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Alsip, IL 60803 (Preferred)
Work Location: In person
Salary : $55,000
