What are the responsibilities and job description for the HR / Business Office Assistant position at Kensington Senior Living, LLC?
Why Kensington Senior Living? Because Our Promise to love and care for your family as we do our own. These are not just words – but something all of us at Kensington Senior Living strive to deliver each day. We’re looking for a HR / Business Office Assistant to join our newest community, The Kensington Bethesda.
Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.
Salary: $28 - $30 per hour
Work Location: In-Person at The Kensington Bethesda
Experience: 1-2 years of Human Resources / Accounting experience, required.
Summary:
The HR / Business Office Assistant supports both the Director of Human Resources and the Director of Business Administration by assisting with various human resources functions and accounting tasks to ensure smooth and efficient operations.
Duties and Responsibilities:
- Maintains current training records and ensures important documentation is accurately filed in employee files.
- Assists the Director of Team Member Services with copying, filing, assembling new employee folders, and other document preparation as needed.
- Assists with screening resumes and other recruitment tasks, including coordinating the onboarding process for new hires.
- Assists the Director of Team Member Services with organizing and coordinating Team Member Appreciation events.
- Responsible for covering the Concierge desk during breaks and/or as scheduled by the Director of Team Member Services.
- Administers the recruitment process, including placing job advertisements, accepting applications, conducting pre-screening, scheduling interviews, performing background checks, and administering pre-employment testing.
- Administers employee benefits programs, including open enrollment, resolving claims, processing changes, approving payments, and communicating benefit information to employees.
- Administers the training program to ensure all team members meet position-specific training requirements. Responsibilities include updating training requirements for each role, ensuring attendance at mandatory trainings, sourcing training materials, tracking effectiveness, and conducting new team member orientation.
- Administers the performance management process, including training managers in coaching and disciplinary procedures, establishing reward/recognition programs, overseeing performance appraisals and improvement reviews, investigating performance issues, managing the “Open Door” communication system, and conducting exit interviews.
- Assists in developing and implementing personnel policies and procedures.
- Maintains and distributes the employee handbook and HR policies and procedures manual.
- Assists in ensuring compliance with state and federal regulations regarding affirmative action, equal employment opportunity, fair labor standards, compensation, hiring, and unemployment compensation.
- Assists in maintaining Human Resource Information System (HRIS) records and compiles reports from the database as required.
- Attends training courses and participates in professional development activities as required.
- Assists with the accounts receivable process, including preparing monthly billing statements, recording and posting resident payments, and researching and resolving minor billing disputes.
- Assists with posting collections to resident accounts and follows up on overdue accounts.
- Assists with the accounts payable process, including scanning invoices, distributing them to departments for coding, and posting invoices to the appropriate general ledger (GL) accounts for payment.
- Assists with processing staff payroll and maintaining accurate payroll records.
- Assists in preparing monthly financial reports, including operating statements, balance sheets, cash flow statements, capital expense summaries, and other related financial documents.
- Verifies the accuracy of ongoing supplies and fixed asset inventories.
- Performs any other duties as assigned by a supervisor.
Qualifications:
- 1-2 years of experience in a similar position, Human Resources and Accounting background is required.
- High school diploma required. College degree strongly preferred.
- Ability to work flexible hours including weekends and evenings.
- Must be able to read and write English and follow verbal and written instructions.
- Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.
- Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.
- Be in good health, and physically and mentally capable of performing assigned tasks.
- Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician prior to employment.
- Must be cleared in a criminal background check administered in the state of employment.
Knowledge and Skills:
- Must have strong time management skills
- Must have excellent written and verbal communication skills
- Ability to work effectively within a team-based environment
- Strong time management and organizational skills.
- Must have excellent computer skills, including Word, Excel, Outlook, Power Point.
Mental and Physical Requirements:
- Be in good health, and physically and mentally capable of performing assigned tasks.
- Must maintain a clean and well-groomed appearance.
- While performing the duties of this job, the employee is regularly required to talk and listen.
- The employee frequently lifts and/or moves up to 25 pounds.
- May be necessary to assist in the evacuation of residents during an emergency.
- Work areas may be subject to noise, distractions, and interruptions, an ability to remain calm and positive in stressful situations is required.
Salary : $28 - $30
