What are the responsibilities and job description for the Residential Concierge in N.Y.C. position at Kent Building Services LLC?
POSITION SUMMARY:
The Concierge/Lobby Attendance is responsible for providing front desk operations support, controlled access to the property, and safeguarding persons and other assets.
DESCRIPTION OF DUTIES:
Examples of duties include, but not limited to:
* Greet and acknowledge all residents and announce all guests.
* Provide resident services including but not limited to: package handling and dry cleaning acceptance and retrieval.
* Adheres to all Front Desk procedures including: completing incident reports for management; and responding to emergency situations.
* Ensures that resident and guest concerns are resolved in a professional and timely manner.
MINIMUM QUALIFICATIONS:
1. High School diploma or equivalent, be at least 18 years of age, must be a citizen or a legal resident alien.
2. Ability to communicate well both orally and in writing with staff.
3. Capable of performing duties in a professional manner and to write necessary incident reports, make independent good judgment decisions within proper policy or procedure.
WORKING CONDITIONS:
Must be able to work mornings, afternoons and weekends. Some work may require physical activities such as lifting, stooping, kneeling, and crouching.
BASIC STANDARDS:
Stand and greet everyone who approaches the property or desk during the lenght of the shift.
All visitors and or guest must be announced.
No personal electronic devices are to be used while on post.
A complete, clean and presentable uniform must be worn at all times to and from work.
Paid Training
Medical and Dental plans
Employer matched 401K
Vacation Accrual
Employee performance increases
Annual performance programs
Career advancement opportunities Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan Screening Requirements: Drug Screen
