What are the responsibilities and job description for the Technology Support Coordinator position at Kent Daniels and Associates, Inc.?
Position : Technology Support Coordinator
Location : Downtown Los Angeles, CA (Onsite)
Pay : $85,100 to 105,000 annually
Experience : 3 years’ experience to coordinates the provision of IT support services to attorneys and staff, including the delivery and advancement of the firm’s technologies, application systems, best-practices, knowledgebases, and educational opportunities.
Education : A college degree is preferred.
Type : Full-time; Direct Hire
Schedule : Day Shift, 9 : 00am to 5 : 30pm (OT as needed)
Kent Daniels & Associates is seeking a Technology Support Coordinator to join our dynamic law firm client!
Job Description :
Participate / support the firm Technology program including the delivery of training and coaching.
Utilize the service management system to report technology / system issues, respond to escalations, track resolutions, and identify trends / opportunities for additional software training, coaching, and system enhancements.
Collaborate with attorneys / staff by reviewing daily use practices related to email, document preparation, file transports, local / removable media, scanning, and remote access.
Maintain a high-level of competency utilizing firm applications (Microsoft Office, iManage), technologies (workstations, remote access, mobile devices, printers, phones) policies, procedures, best-practices, and knowledgebases to provide guidance and support.
Position Requirements :
Must be highly organized with strong organizational skills.
Able to generate a large volume of work in a deadline-driven environment.
Must be capable of making sound decisions and have exceptional written / verbal communication skills with the ability to pay strict attention to detail including with spelling, punctuation, and use of grammar.
Kent Daniels & Associates is part of Array Corporation , the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Position : Technology Support Coordinator
Location : Downtown Los Angeles, CA (Onsite)
Pay : $85,100 to 105,000 annually
Experience : 3 years’ experience to coordinates the provision of IT support services to attorneys and staff, including the delivery and advancement of the firm’s technologies, application systems, best-practices, knowledgebases, and educational opportunities.
Education : A college degree is preferred.
Type : Full-time; Direct Hire
Schedule : Day Shift, 9 : 00am to 5 : 30pm (OT as needed)
Kent Daniels & Associates is seeking a Technology Support Coordinator to join our dynamic law firm client!
Job Description :
Participate / support the firm Technology program including the delivery of training and coaching.
Utilize the service management system to report technology / system issues, respond to escalations, track resolutions, and identify trends / opportunities for additional software training, coaching, and system enhancements.
Collaborate with attorneys / staff by reviewing daily use practices related to email, document preparation, file transports, local / removable media, scanning, and remote access.
Maintain a high-level of competency utilizing firm applications (Microsoft Office, iManage), technologies (workstations, remote access, mobile devices, printers, phones) policies, procedures, best-practices, and knowledgebases to provide guidance and support.
Position Requirements :
Must be highly organized with strong organizational skills.
Able to generate a large volume of work in a deadline-driven environment.
Must be capable of making sound decisions and have exceptional written / verbal communication skills with the ability to pay strict attention to detail including with spelling, punctuation, and use of grammar.
Kent Daniels & Associates is part of Array Corporation , the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $85,100 - $105,000
