What are the responsibilities and job description for the BANQUET/EVENT MANAGER position at KENT ISLAND RESORT?
At VIVÂMEE Hospitality we believe our teammates are the most important investment we can ever make. Benefits of this role include: career advancement opportunities, a positive/growth mindset work culture, free golf, health benefits, 401K, company purchased life-insurance, discounts on VIVÂMEE resort stays, merchandise, and meals. MOST IMPORTANTLY, we offer a community of teammates just like you. We seek to only attract: positive, driven, and caring teammates who already live by their own code of standards in alignment with our VIVÂMEE Virtues. We believe this positive culture is the greatest benefit our team can offer to new teammates. You will be welcomed here!
Summary of the Role and Responsibilities: We are seeking a creative and detail-oriented Wedding and Banquet/Event Manager to join our team. As a Banquet/Event Manager, you will work closely with clients to organize and execute memorable weddings, corporate events, and special occasions. This role requires strong organizational skills, excellent communication abilities, and a passion for delivering exceptional guest experiences.
Event Quality & Guest Delight:
● Possess exceptional attention to detail and an eye for design.
● Takes initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests.
● Assigns event day duties to FOH team and leads steps of service; ensures all FOH team members are ready for service.
● Staffing the events according to company ratios.
● Interview, select, and evaluate the performance of all captains, servers, bartenders and setup crew.
● Training staff to provide an excellent level of client service.
● Ensuring staff are well groomed and adhere to the company dress code.
● Executing the BEO including room setup and breakdown.
● Visually inspect function rooms and equipment prior to the event for cleanliness and accurate setup.
● Oversee the clearing and cleaning of venues; returning, cleaning and restocking of equipment.
● Maintain smallwares and event equipment inventory to give ample time for reordering needs.
● Attend and actively participate in the weekly BEO meeting to discuss and catch any potential issues two weeks prior to the event
● Client Consultation: Meet with clients to understand their event requirements, preferences, and budget.
● Event Planning: Plan, design, and manage weddings, corporate events, and other special occasions from conception to execution.
● Vendor Coordination: Source and negotiate with vendors (such as florists, caterers, photographers, etc.) to ensure services align with client expectations and budget constraints.
● Venue Selection: Assist clients in choosing suitable venues and coordinate site visits.
● Budget Management: Develop and manage event budgets, tracking expenses and ensuring adherence to financial constraints.
● Timeline Management: Create and maintain event timelines, ensuring all tasks and milestones are completed on schedule.
● Logistics Coordination: Oversee logistics including transportation, accommodation, guest seating, and decor setup.
● Problem Solving: Address any issues or challenges that arise during planning and execution, providing effective solutions.
● Event Day Management: Provide on-site coordination and management during events to ensure everything runs smoothly and according to plan.
● Post-Event Follow-Up: Conduct post-event evaluations with clients to gather feedback and assess overall satisfaction..
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About Kent Island Resort: Kent Island Resort is a National Treasure with a history and reputation that extends across America and reaches back in time to its 1820 founding. Kent Island Resort possesses the opportunity to fully live the VIVÂMEE experience - offering guests the chance to separate from technology, experience nature, and to revive their soul. Kent offers numerous ways for guests to experience connection. We have curated culinary experiences, wine tasting events, luxurious guest rooms, hands-on workshops, music events, festivals, and connection with nature. Our Catering & Events are central to our entire business operation. We especially cherish the trust that brides and families invest in us to deliver on their holistic wedding experience. Weddings are the pinnacle expression of our mission and we seek to improve our design, delivery and overall experience for the bride as well as the entire wedding party.
The culture at Kent Island Resort is built on our shared core VIVÂMEE Virtues of: JOY, HUMILITY, & MINISTRY. JOY means that we are a true team made up of teammates who sincerely enjoy serving others and winning together. For us HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. Our version of MINISTRY means we want our hospitality to become a true gift for our guests. We have the power to transform our duties from merely a task to be completed into a means to show love for our guests. We believe this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that candidates are inspired to grow in these VIVÂMEE virtues in order to be a part of this wonderful team.
Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”
Kent Island Resort & Golf is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Kent may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
