Credit Transfer Evaluation Specialist

Job Title:

Credit Transfer Evaluation Specialist

Physical Location:

Kent Campus - Kent, OH

Salary:

$17.57

Basic Function:

Evaluate, validate, and post externally earned college and alternative credit for course articulation. Perform student record transactions impacting student recruitment, advising, orientation, course registration, financial aid eligibility, and degree graduation planning. Reports to designated supervisor.

Additional Basic Function – if applicable:

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:

Evaluate and determine transferability of externally earned credit, including transfer, transient, exam credit, certificates, U.S. military, and trade competency for all Kent State campuses.

Analyze and research external credit to establish equivalent coursework.

Update and provide on-going process improvement analysis to ensure current credit articulation tables.

Perform transient credit verification and posting process utilizing document imaging applications and Cognos reporting system.

Utilize Cognos reports and Excel spreadsheets to review, research, analyze, and adjust transfer and alternative student credit to the academic record.

Consult with Kent State Admissions offices, Curriculum Services, and Graduation Planning Systems (GPS) to clarify university policies and verify updates into the Transfer Articulation Module.

Interpret, translate, incorporate, and answer questions regarding university, State of Ohio, and federal requirements, policies, and revisions to determine transferability of courses and alternative credit; update transfer articulation tables.

Conduct research using internet, other university catalogs, and transfer evaluation system applications, including CollegeSource's Transfer Evaluation System (TES), to evaluate incoming transfer work for articulation to Kent State curriculum based on established university and State of Ohio policies.

Identify errors in the student data and incoming forms; resolve issues by contacting departments, advisors and supervisory staff; determine the correct action to resolve the error, perform table updates, and re-process entries to ensure accuracy of student's academic history.

Provide support to and consult with advisors and students regarding the transfer process.

May train and direct undergraduate and/or graduate student employees.

May participate in training of new full-time, part-time, and temporary employees.

Respond to correspondence and investigate discrepancies; answer inquiries from internal and external persons; resolve problems and recommend solutions.

May assist in testing changes to the system designed to streamline transfer articulation process.

May assist with system upgrade validation procedures.

Assist with special projects as required.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

Minimum Qualifications:

High School diploma, GED, or other equivalent. Two years of experience in higher education utilizing student information systems within a student services office.

License/Certification:

Knowledge Of:

Higher education organizational structure
Microsoft Office Suite, specifically Excel
State of Ohio and federal policies and regulations related to articulation and credit transfer
Family Educational Rights and Privacy Act (FERPA) *

Skill In:

Demonstrated advanced computer skills *
Well-developed skill in verbal, written, and interpersonal communication
Discussion of student records and explanation of policies and procedures *
Operation of personal computer, scanning equipment, and calculator *
Accuracy and attention to detail

Ability To:

Understand and apply transcript evaluation principles and credit equivalency procedures
Advanced ability to locate, analyze, and act upon errors in college and alternative credit information *
Proficiently perform mathematical calculations, including addition, subtraction, multiplication, and division of whole numbers, decimals, and fractions in order to calculate percentages *
Adapt to new technology, software, and procedures as required
Maintain accurate records
Compare and contrast items and information from print, electronic, and online media *
Classify information according to established methods *
Read, write, and accurately follow verbal and written instructions *
Plan and direct work activities to manage time effectively, and set priorities
Exercise discretion in distributing and receiving information of a confidential and sensitive nature
Communicate accurately with students and staff about transfer policies, procedures, and credit
Multi-task while managing multiple projects and assignments

Preferred Qualifications – if applicable:

Associate's Degree. Experience working within an enterprise resource planning (ERP) system, preferably Ellucian Banner. Knowledge of credit transfer evaluation process.

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Working Schedule:

Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, schedule may vary to meet departmental needs.

Additional Information:

THE TENTATIVE START DATE FOR THIS POSITION WILL BE MAY 1, 2025

Must pass a security check.

For official job descriptions, visit www.kent.edu/hr.

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco is not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free<http://www.kent.edu/smoke-free>.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.