What are the responsibilities and job description for the Collections Specialist position at Kentuckiana Court Reporters?
We are seeking a highly motivated and detail-oriented Collection Agent to join our team. As a Collection Agent, you will be responsible for managing and collecting outstanding accounts receivable. This is an excellent opportunity for individuals with strong communication skills and a background in finance or medical collections.
Responsibilities
- Contact customers to collect outstanding payments and resolve any billing issues
- Maintain accurate records of all collection activities and customer interactions
- Perform account reconciliation to ensure accurate and up-to-date information
- Utilize financial concepts such as debits, credits, and revenue cycle management to effectively manage accounts
- Provide exceptional customer service while adhering to phone etiquette standards
- Collaborate with internal teams to resolve complex billing inquiries and disputes
- Meet collection targets and goals set by management
Skills
- Strong negotiation and persuasion skills
- Excellent written and verbal communication skills
- Proficient in using collection software and Microsoft Office Suite
- Ability to work independently and in a team environment
- Detail-oriented with strong organizational skills
- Prior experience in telemarketing or collections preferred
If you are a self-motivated individual with a passion for finance and customer service, we encourage you to apply for the position of Collection Agent. Join our dynamic team and contribute to the success of our organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
Ability to Relocate:
- Louisville, KY: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20