What are the responsibilities and job description for the Front Desk Receptionist position at Kentucky Steel Buildings, Panel and Supply, LLC?
Requirements:
An energetic personality who communicates effectively and respectfully with customers over the phone and email -good attitude / hospitality
Excellent attention to detail and organizational skills
A self-starter with strong problem-solving skills
Thrives in a team environment and treats everyone with the respect
You will play a critical role in qualifying leads, profiling prospects and customers and providing input on which campaigns generate the best leads. Working in collaboration with Building Sales Specialists, your goal is to identify and qualify opportunities for the team you support. If you think you have what it takes to join our team, we want to hear from you!
Primary Responsibilities Reception:
-Filing of paperwork
-Print labels for pricing guides to mail prospects
-Scan / Print appropriate prospect paperwork
-Organize everyday emails & facilitate to specialists
-Ability to answer calls at a (seasonal) high call volume
-Contact prospects by email & phone daily
-Professional / welcoming demeanor towards walk-in clients
-Complete customer files once all information is finalized
-Maintain cleanliness of work area
- Provide sales team with detailed call notes in the CRM (HubSpot) to ensure opportunities are understood and next steps are clearly identified
- Acquire, update and maintain contact information within the CRM (HubSpot)
Qualifications:
High School Diploma or General Education Degree (GED)
1-2 Years of relevant experience
Proficient in Microsoft Office
CRM familiarity preferred
Strong phone skills
Demonstrated ability to read, write and speak English
Comfortable multitasking and prioritizing task without guidance
Excellent interpersonal skills
Punctual with strong attendance history
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $12